NatWest Group
NatWest Group
NatWest Group is a UK-based banking and financial services organisation serving personal, commercial and institutional customers. Its work spans banking, finance and fintech, with services that include commercial banking, wealth management and risk management. The group also highlights its relationships with customers and communities, alongside opportunities for people building careers across its banking and technology-focused teams.

Senior Product Designer, NatWest Group

Lead end-to-end UX and UI design across a portfolio of Coutts fintech products. Use research, prototyping and workshops to shape customer experiences in a hybrid role in the United Kingdom.

Description

  • Shape product design strategy across a portfolio from discovery through delivery.
  • Use customer needs to guide contemporary product design.
  • Lead design thinking across projects, applying new ways of working, user research methods and fintech expertise.
  • Create high-quality designs that serve customer and business needs.
  • Develop design standards through peer reviews and shared knowledge.
  • Plan and facilitate workshops, then prepare reports.
  • Take part in playback sessions with multiple stakeholders.
  • Improve the usability and market performance of new and existing products.
  • Create journey maps, UX wireframes, high-fidelity interfaces and prototypes.
  • Facilitate ideation, brainstorming and critique sessions with stakeholders.
  • Partner with engineering, product and business teams to address design challenges.

Requirements

  • Provide a portfolio with product design examples and evidence of the end-to-end design process.
  • Have experience creating customer-focused designs, ideally including native mobile experiences.
  • Work effectively in an agile, fast-moving, data-led environment.
  • Value design as a collaborative practice.
  • Be willing to give thoughtful critique and regular feedback to teammates.
  • Bring expert knowledge of UX theory and methods.
  • Understand design patterns and standards for Android, iOS and web.
  • Apply visual design principles such as hierarchy, layout, spacing, typography and colour.
  • Have led design projects and influenced stakeholders toward strong experience outcomes.
  • Understand how to use and contribute to a design system.
  • Have expert-level Figma skills and familiarity with tools such as UserZoom, ProtoPie and Lottie.

Benefits

  • 12-month role duration.
  • Hybrid working arrangement.

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