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NCR Corporation
NCR Corporation
H1B Visa SponsorConsultingFood & BeverageHospitality
NCR Corporation’s business now operates through NCR Voyix and NCR Atleos. NCR Voyix develops digital commerce technology for retailers and restaurants, helping businesses manage sales and customer interactions across global markets. NCR Atleos supports access to financial services through self-service transaction channels and a broad ATM network serving financial institutions and retailers. Together, the two companies extend NCR’s long-standing work across commerce, hospitality, food and beverage, and financial services.
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Field Service Technician - Missouri Remote

Install, maintain, and repair retail self-checkout and other electromechanical equipment across an assigned Missouri territory for NCR Voyix. The role provides customer support, issue triage, troubleshooting, and formal virtual and hands-on training.

USUnited StatesMOMissouri
$17 – $19 / hour
RemoteFull-timeSeniorLeadEnglish RequiredField Engineer

Description

  • Handle customer installations, maintenance tasks, and service calls promptly and effectively
  • Maintain electromechanical equipment, including self-checkout systems, throughout an assigned territory
  • Complete maintenance, repairs, preventive maintenance, and system overhauls
  • Serve as customers’ first point of response for service needs
  • Communicate with customers in a helpful, open, and engaging way
  • Organize and prioritize reported customer issues
  • Identify and resolve problems proactively
  • Complete structured virtual and hands-on training
  • Collaborate with service operations instructors, mentors, and coaches across territories

Requirements

  • Live within the designated geographic service area
  • Be authorized to work in the United States
  • Be at least 18 years old
  • Hold a valid driver’s license and meet NCR fleet driving-record standards
  • Have PC and basic electronics skills, plus familiarity with relevant hardware and operating systems
  • Be able to perform essential duties with or without reasonable accommodation
  • Be available for extended travel, including driving several hours per day
  • Be available for rotating and weekend shifts
  • Accept flexible morning, afternoon, and evening start times, including some holidays
  • Be able to lift and carry tools, parts, and equipment up to 75 pounds independently and up to 150 pounds with assistance
  • Be able to bend, squat, walk, stand, sit, reach, work with your hands, and repeatedly grasp and manipulate objects
  • Be willing to receive training and operate small-scale scissor lifts
  • Familiarity with large servers, mainframe computers, and imaging software is preferred
  • A+ certification, CompTIA certification, or N+ certification is preferred
  • At least one year of related experience is preferred
  • Successfully complete applicable employment screening requirements

Benefits

  • Overtime is available at time-and-a-half pay
  • Seven paid holidays and six paid floating holidays
  • Up to 80 hours of paid vacation during the first year
  • 401(k) savings and retirement plan
  • Company-provided vehicle for business use only
  • Medical insurance available immediately
  • Formal training through NCR Voyix
  • Virtual and hands-on classroom instruction
  • Dedicated instructors, mentors, and coaches
  • Diverse and inclusive work environment

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