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American Express
American Express
B2BBankingFinance
American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.
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Director of Compliance, Third-Party Risk

Lead American Express’s vendor strategy and oversight for regulatory change programs. The role covers third-party risk, performance, governance, and commercial decisions.

INIndiaHybridFull-timeLeadEnglish RequiredCompliance

Description

  • Shape the enterprise vendor strategy for the regulatory change portfolio.
  • Evaluate vendors against regulatory priorities and identify capability, capacity, concentration, and dependency risks.
  • Streamline the vendor base, deepen strategic partnerships, reduce complexity, and improve returns on external spending.
  • Work with senior leaders to forecast third-party resource and capability needs.
  • Oversee vendor governance across the full third-party lifecycle.
  • Ensure vendor engagements meet internal policies, risk standards, contract terms, and regulatory expectations.
  • Set risk-based oversight for critical and high-impact vendors, including performance tracking, issue handling, escalation, and remediation.
  • Identify and manage operational, compliance, technology, information security, data, concentration, resilience, and delivery risks.
  • Maintain clear accountability and evidence of third-party oversight to support regulatory obligations.
  • Set performance metrics, service expectations, scorecards, and governance routines.
  • Spot emerging performance issues and drive timely corrective action.
  • Create escalation routes and report vendor issues to senior management.
  • Work with program and initiative leaders to ensure vendor deliverables meet quality, schedule, and regulatory needs.
  • Work with Global Supply Management on vendor selection, contracts, renewals, statements of work, and commercial negotiations.
  • Weigh cost, capability, regulatory risk, delivery schedules, and long-term strategic value in commercial decisions.

Requirements

  • Extensive leadership experience in regulatory change, third-party risk, vendor management, strategic sourcing, transformation, risk, compliance, or a related field.
  • Experience working in a highly regulated financial services environment.
  • Strong knowledge of third-party lifecycle management, vendor governance, risk assessment, contracting, performance management, and commercial management.
  • Track record of building governance frameworks, executive reporting, performance metrics, and escalation processes.
  • Ability to influence senior executives and work across complex, matrixed organizations.
  • Sound judgment and strong communication, negotiation, and executive presentation skills.
  • Experience leading vendor strategy or third-party oversight for large-scale regulatory or enterprise transformation programs is preferred.
  • Knowledge of financial services third-party risk and operational resilience expectations is preferred.
  • Success improving vendor performance while lowering cost, complexity, or third-party risk is preferred.
  • Bachelor’s degree required; an advanced degree or relevant professional certifications preferred.
  • Successful completion of a background verification check required.

Benefits

  • Competitive base pay.
  • Bonus incentives.
  • Financial wellness and retirement support.
  • Medical, dental, vision, life insurance, and disability coverage, depending on location.
  • Flexible hybrid, onsite, or virtual work arrangements, depending on the role and business needs.
  • Generous paid parental leave, depending on location.
  • Free access to onsite wellness centers staffed by nurses and doctors, depending on location.
  • Free, confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.

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