Remote Oncology Nurse Navigator
Daymark HealthProvide virtual oncology triage, care coordination, and patient education for Daymark Health. Help patients navigate cancer care and connect with clinical and community support.
Open
Prefect builds workflow orchestration software for data and machine learning engineers. Its platform helps teams run Python workflows with scheduling, retries, caching, execution-environment controls, and clear operational visibility. By supporting flexible Python code rather than requiring rigid DAG-based structures, Prefect is designed to make data pipeline development and recovery more adaptable. The company offers both cloud and open-source solutions for building and operating reliable workflows.
Developer Success Engineer — United States Remote
Help customers troubleshoot Prefect and Dagster workflow automation across cloud, container, and Kubernetes environments. Own escalated technical issues while strengthening support documentation, tooling, and customer outcomes.
United States$128,000 – $176,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredDeveloper RelationsDescription
- Diagnose and resolve technical problems in customers’ Prefect and Dagster environments
- Manage customer issues through resolution, serving as the primary contact during escalations
- Troubleshoot installations, integrations, deployments, cloud infrastructure, containers, and Kubernetes systems
- Determine root causes and deliver diagnoses supported by clear technical evidence
- Develop documentation, debugging guides, and tools that reduce recurring support requests
- Explain support boundaries clearly and help customers identify practical next steps
- Share consistent progress updates and ensure escalated issues are fully resolved
- Report reproducible product defects and recurring failure patterns to Engineering and Product
- Manage the support queue independently and resolve moderately complex problems end to end
- Work a 9 a.m.–5 p.m. Pacific coverage schedule and participate in a shared on-call rotation
- Contribute code and provide consultative support as agent tooling takes on routine requests
Requirements
- Fluent in Python, including the ability to read and debug code written by others
- Hands-on experience running workloads in at least one major cloud environment and in containers or Kubernetes
- Experience using a workflow orchestrator such as Prefect, Dagster, Airflow, or a comparable platform
- Strong interest in data engineering
- Demonstrated experience in technical, customer-facing work such as support, solutions engineering, or developer relations
- Able to explain root causes clearly to skeptical senior engineers and build their confidence
- Prefect or Dagster experience is a plus
- Open-source contributions are a plus
- Familiarity with SQL and data warehouses is a plus
- Experience creating support tools or automation is a plus
- Authorized to work in the United States
- Must indicate whether visa sponsorship is required
Benefits
- Remote-first team with a flexible-first culture
- Equity stock options
- 401(k) with a 5% company match that vests immediately
- Unlimited paid time off
- Medical, dental, and vision insurance
- Generous parental leave
- Life insurance and disability benefits
- $800 monthly remote-work stipend
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