Prefect
Prefect
51 – 200 Xodimlar
KonsaltingLogistikaMarketing
Prefect ma’lumotlar va mashinaviy o‘rganish muhandislari uchun ish jarayonlarini orkestratsiya qilish dasturiy ta’minotini yaratadi. Uning platformasi jamoalarga rejalashtirish, qayta urinish, keshlash, bajarilish muhitini boshqarish hamda operatsion jarayonlarni aniq kuzatish imkoniyatlari orqali Python ish jarayonlarini ishga tushirishga yordam beradi. Qat’iy DAG asosidagi tuzilmalarni talab qilish o‘rniga moslashuvchan Python kodini qo‘llab-quvvatlaydigan Prefect ma’lumotlar konveyerlarini ishlab chiqish va tiklashni yanada moslashuvchan qilishga mo‘ljallangan. Kompaniya ishonchli ish jarayonlarini yaratish va boshqarish uchun bulutli hamda ochiq manbali yechimlarni taklif etadi.

Developer Success Engineer — United States Remote

Help customers troubleshoot Prefect and Dagster workflow automation across cloud, container, and Kubernetes environments. Own escalated technical issues while strengthening support documentation, tooling, and customer outcomes.

Tavsif

  • Diagnose and resolve technical problems in customers’ Prefect and Dagster environments
  • Manage customer issues through resolution, serving as the primary contact during escalations
  • Troubleshoot installations, integrations, deployments, cloud infrastructure, containers, and Kubernetes systems
  • Determine root causes and deliver diagnoses supported by clear technical evidence
  • Develop documentation, debugging guides, and tools that reduce recurring support requests
  • Explain support boundaries clearly and help customers identify practical next steps
  • Share consistent progress updates and ensure escalated issues are fully resolved
  • Report reproducible product defects and recurring failure patterns to Engineering and Product
  • Manage the support queue independently and resolve moderately complex problems end to end
  • Work a 9 a.m.–5 p.m. Pacific coverage schedule and participate in a shared on-call rotation
  • Contribute code and provide consultative support as agent tooling takes on routine requests

Talablar

  • Fluent in Python, including the ability to read and debug code written by others
  • Hands-on experience running workloads in at least one major cloud environment and in containers or Kubernetes
  • Experience using a workflow orchestrator such as Prefect, Dagster, Airflow, or a comparable platform
  • Strong interest in data engineering
  • Demonstrated experience in technical, customer-facing work such as support, solutions engineering, or developer relations
  • Able to explain root causes clearly to skeptical senior engineers and build their confidence
  • Prefect or Dagster experience is a plus
  • Open-source contributions are a plus
  • Familiarity with SQL and data warehouses is a plus
  • Experience creating support tools or automation is a plus
  • Authorized to work in the United States
  • Must indicate whether visa sponsorship is required

Imtiyozlar

  • Remote-first team with a flexible-first culture
  • Equity stock options
  • 401(k) with a 5% company match that vests immediately
  • Unlimited paid time off
  • Medical, dental, and vision insurance
  • Generous parental leave
  • Life insurance and disability benefits
  • $800 monthly remote-work stipend

O‘xshash ish o‘rinlari

LittleLives

Customer Success Manager, LittleLives (Hybrid, Malaysia)

LittleLives
11 – 50 Xodimlar
B2BSaaSTa’lim

Manage onboarding, training, product adoption, renewals, and account growth for LittleLives’ school-management SaaS customers across Southeast Asia. The role focuses mainly on Singapore accounts and includes occasional travel there for onsite sessions and meetings.

Ochish