Keolis Group
Keolis Group
Keolis Group provides transportation services and public transportation management across multiple countries. Its operations span buses, trains, and trams, with a focus on helping people move more efficiently while advancing sustainable and innovative approaches to transport. The company’s large international workforce supports a broad range of careers in the logistics and transport sectors.

Administrative Operations Manager — Paris, On-Site

Lead an administrative team and manage billing for EFFIA, a major urban parking operator in France. Coordinate regional operations across Île-de-France and drive improvements to administrative processes.

Description

  • Coordinate projects and manage internal and external stakeholders supporting the Île-de-France Regional Directorate’s administrative processes.
  • Lead a Paris-based team of five Operations Assistants.
  • Run team meetings and track key performance indicators.
  • Partner with EFFIA’s functional departments to apply strategic priorities across regional operations.
  • Oversee procurement, methods and processes, roadworks, and operational support.
  • Ensure RAPO and CSPS processing deadlines are met.
  • Manage customer billing, follow up on overdue accounts, process indexation, and oversee contractual administrative and financial requirements.
  • Supervise reception, mail handling, meeting minutes, records management, and annual report proofreading.
  • Coordinate travel arrangements, calendars, and regional meetings.
  • Oversee general services and the Île-de-France Regional Directorate’s vehicle fleet.
  • Develop and deliver continuous improvement initiatives for the administrative operations function.

Requirements

  • Two-year post-secondary diploma in SME/SMI management assistance, executive assistance, or management support.
  • At least five years of experience in a comparable role within a multi-site organization.
  • Proficiency with standard office software.
  • Ability to work independently, collaborate effectively, and provide strong service.
  • Excellent attention to detail, organization, coaching, and written communication skills.

Benefits

  • Fixed annual salary of €38,000–€44,000, based on experience, paid over 13 months.
  • 10% performance-related bonus.
  • Remote work.
  • 15 additional paid days off through RTT.
  • €10 meal vouchers with a 60% employer contribution.
  • Family health insurance with medical concierge services.
  • Employee savings plan.
  • Profit-sharing and incentive programs.
  • Active Works Council (CSE).
  • Access to an inter-company childcare facility through La Maison Bleue.
  • Secure parking and bicycle storage, with changing rooms and showers for active commuters.

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