EatClub

51 – 200 Employees

Food & Beverage Marketplace SaaS

EatClub is an Australian-founded food and beverage technology company operating a consumer app and marketplace for discounted dining and takeaway. Its platform connects people with time-sensitive offers from restaurants and bars, including early-bird, peak-time, and late-dining deals, with savings applied through an EatClub digital prepaid Mastercard. Users can discover offers, make bookings, and place takeaway orders, while venue partners use the service to fill spare capacity and build more predictable revenue. EatClub combines marketplace technology, dynamic pricing, bookings, ordering, and integrated payments in one platform serving the Australian hospitality market.

Account Manager – Brisbane Hybrid

Manage and grow EatClub’s Brisbane restaurant portfolio across retention, upselling, partner performance, and local market expansion.

1 week ago

Australia Hybrid Full-time Middle Senior English Required Account Manager Sales

Description

Build strong relationships with restaurant partners across the territory through regular visits
Track partner performance using dashboards and data insights
Spot account risks early and reduce churn through consultative discussions
Lead onboarding, activation, and ongoing optimisation for new partners
Create growth opportunities through campaigns, upsells, and new features
Combine field-based partner engagement with desk-based planning and analysis
Share feedback and help improve account management processes and reporting
Identify additional upsell and cross-sell opportunities
Help generate leads and expand the local postcode
Manage and optimise a restaurant portfolio for sustained retention and growth
Develop and test initiatives that improve partner performance and satisfaction
Work with internal teams to strengthen account management playbooks and reporting
Help shape processes and workflows in a rapidly growing business
Support new market launches and establish effective local practices

Requirements

At least three years of experience in hospitality sales or account management
Demonstrated success increasing revenue through upselling within existing accounts
Experience working toward retention, churn reduction, or revenue targets
Strong organisational and communication skills in person and in writing
Ability to work independently within structured processes
Confidence managing a portfolio across field-based and desk-based activities
Background in food technology, hospitality, marketplaces, or SaaS
Established connections within Brisbane’s hospitality industry
Experience in territory-based or field-led roles
Interest in data analysis and performance reporting
Interest in improving processes and building scalable ways of working

Benefits

Staff discounts and dining vouchers
A role offering autonomy, structure, and meaningful support
A collaborative working culture
The opportunity to help shape and scale the Account Management function
Potential to take on larger territories and support new city launches

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