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Zayo Group provides communication infrastructure for organizations that need dependable, scalable connectivity. Its portfolio includes fiber and transport, network connectivity, mobile infrastructure, private networks, and managed services such as SD-WAN and security solutions. With a network spanning more than 145,000 route miles of fiber and connecting over 1,500 data centers worldwide, Zayo supports customers across sectors including education, finance, healthcare, retail, and media and entertainment. The company’s teams focus on expanding network capabilities, delivering secure services, and helping customers build resilient digital operations.
Account Director, SLED – Boston, Massachusetts (Remote)
Lead strategic sales of Zayo’s fiber infrastructure and connectivity solutions to state, local, and education customers in the Boston metro area. Manage accounts, develop new business, and drive sustainable revenue growth.
United States
Massachusetts$100,000 – $140,000 / year
RemoteFull-timeLeadEnglish RequiredAccount ExecutiveSalesDescription
- Support current and prospective SLED customers seeking Zayo fiber infrastructure and connectivity services
- Drive account growth and new-business acquisition against sales and revenue targets
- Prospect and sell to achieve monthly, quarterly, and annual goals
- Present proposals and guide customers through the sales cycle
- Deliver strong customer support and pursue high Net Promoter Score results
- Build customer relationships, protect existing revenue through long-term commitments, and win new accounts
- Use customer, industry, and service expertise to meet revenue objectives
- Partner with Sales on account strategy, solution design, and relationship management
- Monitor, analyze, and report sales activity and performance in Salesforce and other reporting systems
- Provide accurate, timely forecasts for sales opportunities
- Keep customer activity records current and share timely updates with management
- Coordinate across departments to support customer satisfaction and revenue objectives
- Contribute effectively to the team while working independently with limited supervision
Requirements
- Bachelor’s degree from a four-year college or an equivalent combination of education and experience
- At least five years of solution-selling experience with large SLED accounts
- Strong financial understanding
- Consistent record of meeting targeted sales goals
- Excellent written and verbal communication skills
- Exceptional customer service and relationship-building abilities
- Deep understanding of account management and strategic selling
- Strong problem-solving and interpersonal skills
- Proficiency with Microsoft Word, Excel, and PowerPoint; Salesforce experience is a plus
- Comprehensive knowledge of Zayo Networks’ value proposition, products, and services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation
- Residence in the Boston, Massachusetts metro area
- Employment-based visa sponsorship is not available
Benefits
- Health insurance
- Life insurance
- Disability coverage
- Retirement plans
- Health, dental, and vision insurance
- 401(k) savings plan
- Paid time off, including paid parental leave
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