Republic Services
Republic Services
Republic Services आवासीय और व्यावसायिक ग्राहकों के लिए पर्यावरणीय समाधान प्रदान करती है। इसका कार्य पुनर्चक्रण, अपशिष्ट प्रबंधन, स्थिरता और संबंधित लॉजिस्टिक्स सेवाओं तक फैला हुआ है। इसके संचालन में ठोस अपशिष्ट और खतरनाक अपशिष्ट का उपचार, डंपस्टर किराये पर देना और आपातकालीन प्रतिक्रिया शामिल हैं। इसकी बड़ी टीम समुदायों और संगठनों को सामग्रियों का जिम्मेदारी से प्रबंधन करने तथा अधिक स्वच्छ और सुरक्षित वातावरण बनाए रखने में सहायता करने पर केंद्रित है।

Remote Customer Service Representative

Handle inbound customer inquiries for Republic Services, a recycling and waste-management company. Enter service information and support billing and route scheduling.

विवरण

  • Resolve customer service requests accurately and promptly
  • Offer solutions with empathy, professionalism, and respect
  • Handle primarily inbound calls and make outbound calls when needed
  • Enter standard customer requests into company systems
  • Coordinate with other teams to resolve customer issues
  • Document customer support interactions
  • Record service and route data for billing and route scheduling
  • Support quality, productivity, and efficiency through continuous improvement
  • Complete other assigned job-related duties

आवश्यकताएँ

  • Associate or bachelor's degree, as listed among the qualifications
  • High school diploma or G.E.D.
  • At least one year of experience in a call center or customer service environment
  • Knowledge of the waste management industry
  • Experience applying bilingual skills in a business setting
  • Experience working collaboratively in a team environment
  • Ability to manage a high volume of phone interactions in a fast-paced setting
  • Availability to work two Saturdays per quarter from 8 a.m. to noon CST
  • Availability for any eight-hour shift between 6 a.m. and 6 p.m. CST
  • Positive attitude and willingness to support team success

लाभ

  • Comprehensive medical, dental, and vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability coverage
  • Life insurance and accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off (PTO)

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