Republic Services
Republic Services
Republic Services тұрғындар мен бизнес клиенттеріне қайта өңдеу, қалдықтарды басқару, тұрақты даму және оларға қатысты логистикалық қызметтерді қамтитын экологиялық шешімдер ұсынады. Компанияның қызмет бағыттарына қатты және қауіпті қалдықтарды өңдеу, қоқыс контейнерлерін жалға беру және төтенше жағдайларға ден қою кіреді. Бұл операцияларға материалдарды жауапкершілікпен басқаруға, сондай-ақ қоғамдар мен ұйымдарға таза әрі қауіпсіз ортаны сақтауға көмектесуге бағытталған үлкен команда қолдау көрсетеді.

Remote Customer Service Representative

Handle inbound customer inquiries for Republic Services, a recycling and waste-management company. Enter service information and support billing and route scheduling.

Сипаттама

  • Resolve customer service requests accurately and promptly
  • Offer solutions with empathy, professionalism, and respect
  • Handle primarily inbound calls and make outbound calls when needed
  • Enter standard customer requests into company systems
  • Coordinate with other teams to resolve customer issues
  • Document customer support interactions
  • Record service and route data for billing and route scheduling
  • Support quality, productivity, and efficiency through continuous improvement
  • Complete other assigned job-related duties

Талаптар

  • Associate or bachelor's degree, as listed among the qualifications
  • High school diploma or G.E.D.
  • At least one year of experience in a call center or customer service environment
  • Knowledge of the waste management industry
  • Experience applying bilingual skills in a business setting
  • Experience working collaboratively in a team environment
  • Ability to manage a high volume of phone interactions in a fast-paced setting
  • Availability to work two Saturdays per quarter from 8 a.m. to noon CST
  • Availability for any eight-hour shift between 6 a.m. and 6 p.m. CST
  • Positive attitude and willingness to support team success

Артықшылықтар

  • Comprehensive medical, dental, and vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability coverage
  • Life insurance and accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off (PTO)

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