NCR Atleos
NCR Atleos
NCR Atleos दुनिया भर के बैंकों, वित्तीय संस्थानों और खुदरा विक्रेताओं के लिए स्व-सेवा वित्तीय प्रौद्योगिकी विकसित करता है। इसके उत्पादों और सेवाओं में एटीएम-एज़-ए-सर्विस, एटीएम सॉफ़्टवेयर, प्रबंधित एटीएम संचालन, कार्ड-रहित नकदी प्राप्ति और मोबाइल नकदी निकासी शामिल हैं। एटीएम अवसंरचना, सॉफ़्टवेयर और एंड-टू-एंड आउटसोर्सिंग को एक साथ जोड़कर, कंपनी संगठनों को नकदी तक पहुंच बढ़ाने, संचालन सरल बनाने और ग्राहक अनुभव बेहतर करने में मदद करती है। NCR Atleos एक स्वतंत्र वैश्विक एटीएम नेटवर्क संचालित करता है और बैंकिंग, फिनटेक तथा एंटरप्राइज़ प्रौद्योगिकी क्षेत्रों में काम करता है।

Professional Services Technical Consultant V

Technical Consultant responsible for implementing, testing, troubleshooting, and supporting ATM and cash-recycler software. The role supports customer environments, certifications, acceptance testing, and production issue resolution.

विवरण

  • Evaluate, install, unit-test, troubleshoot, and support software solutions aligned with business and operational requirements
  • Develop periodic expertise across multi-vendor platforms, security, manageability, performance, consumer flows, transactions, maintenance operations, and message formats
  • Analyze, install, configure, and troubleshoot software
  • Assess requirements functionally and determine implementation effort within customer environments
  • Configure foundational software in customer environments
  • Execute unit tests, track defects, and implement changes against test plans and functional requirements
  • Diagnose, isolate, and resolve system failures caused by software code defects
  • Define acceptance criteria and quality objectives
  • Provide estimates, goals, standards, constraints, and dependencies for statements of work and software development plans
  • Conduct end-to-end quality assurance testing and lead software issue analysis and resolution
  • Prepare software for customer or network distribution
  • Maintain installability through software distribution, bare-metal installation, and local updates
  • Support field teams with laboratory installations, certifications, and training
  • Lead software issue analysis and resolution during customer acceptance testing
  • Resolve Level 3 Support production issues, including developing hot fixes and running integration tests before QA delivery
  • Anticipate internal and external customer needs while maintaining a strong commitment to customer satisfaction
  • Manage competing demands, changing priorities, ambiguity, and rapid change; occasional shift work may be required

आवश्यकताएँ

  • Experience in the ATM or kiosk self-service industry
  • Bachelor’s degree or equivalent accreditation in computer science, information systems, or another technical discipline
  • Experience leading technical projects and organizing project resources
  • Experience with Microsoft operating system technologies, specifically Windows 10 and Windows 7
  • Experience installing and supporting hardware devices and drivers, configuring Windows applications, troubleshooting network protocols and services such as TCP/IP and Internet Information Services, and understanding client/server application architectures
  • Experience creating and delivering group presentations, hosting web seminars, and speaking publicly
  • Employment offers are conditional on successfully passing the screening criteria applicable to the position

लाभ

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Short- and long-term disability coverage
  • Paid vacation
  • 401(k)

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