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NCR Atleos
NCR Atleos
BankingEnterpriseFintech
NCR Atleos develops self-service financial technology for banks, financial institutions, and retailers worldwide. Its products and services include ATM-as-a-Service, ATM software, managed ATM operations, card-free cash access, and mobile cash withdrawal. By combining ATM infrastructure, software, and end-to-end outsourcing, the company helps organizations expand access to cash while simplifying operations and improving customer experiences. NCR Atleos operates an independent global ATM network and works across banking, fintech, and enterprise technology.
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Professional Services Technical Consultant V

Technical Consultant responsible for implementing, testing, troubleshooting, and supporting ATM and cash-recycler software. The role supports customer environments, certifications, acceptance testing, and production issue resolution.

USUnited StatesVAVirginiaRemoteFull-timeMiddleSeniorEnglish RequiredConsultant
TCP/IP

Description

  • Evaluate, install, unit-test, troubleshoot, and support software solutions aligned with business and operational requirements
  • Develop periodic expertise across multi-vendor platforms, security, manageability, performance, consumer flows, transactions, maintenance operations, and message formats
  • Analyze, install, configure, and troubleshoot software
  • Assess requirements functionally and determine implementation effort within customer environments
  • Configure foundational software in customer environments
  • Execute unit tests, track defects, and implement changes against test plans and functional requirements
  • Diagnose, isolate, and resolve system failures caused by software code defects
  • Define acceptance criteria and quality objectives
  • Provide estimates, goals, standards, constraints, and dependencies for statements of work and software development plans
  • Conduct end-to-end quality assurance testing and lead software issue analysis and resolution
  • Prepare software for customer or network distribution
  • Maintain installability through software distribution, bare-metal installation, and local updates
  • Support field teams with laboratory installations, certifications, and training
  • Lead software issue analysis and resolution during customer acceptance testing
  • Resolve Level 3 Support production issues, including developing hot fixes and running integration tests before QA delivery
  • Anticipate internal and external customer needs while maintaining a strong commitment to customer satisfaction
  • Manage competing demands, changing priorities, ambiguity, and rapid change; occasional shift work may be required

Requirements

  • Experience in the ATM or kiosk self-service industry
  • Bachelor’s degree or equivalent accreditation in computer science, information systems, or another technical discipline
  • Experience leading technical projects and organizing project resources
  • Experience with Microsoft operating system technologies, specifically Windows 10 and Windows 7
  • Experience installing and supporting hardware devices and drivers, configuring Windows applications, troubleshooting network protocols and services such as TCP/IP and Internet Information Services, and understanding client/server application architectures
  • Experience creating and delivering group presentations, hosting web seminars, and speaking publicly
  • Employment offers are conditional on successfully passing the screening criteria applicable to the position

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Short- and long-term disability coverage
  • Paid vacation
  • 401(k)

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