VitalSource शिक्षा, ई-कॉमर्स और SaaS उपयोग के मामलों के लिए डिजिटल शिक्षण प्लेटफ़ॉर्म और उपकरण विकसित करता है। इसके समाधानों में Bookshelf और Intrepid के साथ-साथ स्मार्ट सामग्री निर्माण, डिजिटल स्टोरफ्रंट, एकीकरण और डेटा-आधारित शिक्षण सुविधाएँ शामिल हैं। कंपनी शैक्षणिक संस्थानों, शिक्षकों, कॉर्पोरेट लर्निंग टीमों और प्रकाशकों के साथ काम करती है ताकि पाठ्यक्रम सामग्री अधिक सुलभ हो और व्यक्तिगत शिक्षण अनुभवों को सहयोग मिल सके।
eCommerce Specialist at VitalSource - Remote, United States
VitalSource is seeking an eCommerce Specialist to analyze sales, web, marketing, and catalog data. The role supports conversion, SEO, site search, customer retention, and revenue reporting improvements.
संयुक्त राज्य$78,500 – $82,500 / वर्ष
रिमोटपूर्णकालिकजूनियरमध्य स्तरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीई-कॉमर्सविवरण
- Track performance and analyze KPI and measurement data
- Investigate performance trends and identify opportunities to improve eCommerce efficiency, effectiveness, and scale
- Analyze complex datasets spanning sales, web, marketing, and catalog sources
- Create an integrated view of eCommerce performance
- Assess, quantify, and prioritize issues and opportunities across multiple data sources
- Present concise insights and business narratives to senior leaders and cross-functional stakeholders
- Improve the discoverability of site search results
- Track and report organic search performance to inform SEO strategy
- Create and manage customer segments to increase lifetime value and repeat purchases
- Apply seasonal and segment-specific sales trends to promotional planning
- Collaborate with Analytics, Product, Marketing, and Customer Success teams
- Develop and maintain dashboards and reporting processes
- Use AI-enabled tools to improve efficiency and accelerate insight generation
- Complete other assigned responsibilities
आवश्यकताएँ
- At least 2–4 years of experience in eCommerce, digital marketing, or a related discipline
- Experience analyzing conversion and funnel performance and applying insights to improve sales results
- Working knowledge of eCommerce performance drivers, including conversion, average order value, traffic sources, catalog quality, and retention
- Proficiency with business intelligence and reporting tools such as Looker, Tableau, Power BI, and Excel
- Experience combining web, sales, marketing, and catalog data into a consistent view of business performance
- Strong communication skills for cross-functional collaboration and stakeholder alignment
- Preferred: Experience using Google Analytics 4 and/or Google Ads
- Preferred: Familiarity with SEO tools and practices, including Search Console, SEMrush, and Ahrefs
- Preferred: Experience with customer segmentation or CRM and marketing platforms
- Preferred: Familiarity with AI-powered analytics or productivity tools, including Copilot, ChatGPT, and AI-assisted BI capabilities
लाभ
- Competitive base salary with a strong variable component
- Medical, vision, dental, life, disability, critical illness, accident, FSA, HSA, identity protection, pet, and legal insurance
- 401(k) matching contributions of up to 5%
- Twelve weeks of paid parental leave
- Tuition reimbursement program
- Four weeks of vacation
- Twelve sick days
- Eleven company holidays
- Three personal days
- Flexible work schedules
- Remote work options by team
- Casual dress environment
- Fitness challenges and rewards