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Business Analyst, Global Reengineering
Support American Express operations by applying AI, automation, and advanced analytics. Build reporting and dashboards that inform decisions and reveal opportunities to improve process performance.
विवरण
- Provide analytical and decision support using statistical methods and data mining.
- Develop PowerPoint presentations that communicate analysis clearly to stakeholders.
- Turn complex analytical results into accessible insights and recommendations.
- Find opportunities to automate and customize reporting and analytics across the transaction lifecycle.
- Apply AI in back-office operations and support its adoption.
- Serve as a subject matter expert on data for operational and senior leadership team reporting.
- Deliver daily, weekly, and monthly reports, as well as ad hoc analysis and activities.
- Use evidence-based analysis to improve process performance.
- Partner with teams to develop insights and management information for servicing team performance.
- Review and prepare monthly payouts for operational colleagues.
- Use automation to generate analytical insights and improve efficiency.
- Build a deep understanding of data sources and their potential uses.
- Identify technologies and capabilities that can keep analytical solutions fit for the future.
- Meet productivity, quality, and data accuracy standards.
आवश्यकताएँ
- Bring 3–6 years of overall experience, including at least 3 years in a related business analysis domain.
- Hold a bachelor's or master's degree.
- Communicate effectively.
- Work well as part of a team.
- Navigate a matrixed environment and manage multiple priorities independently.
- Use technology to meet reporting needs, with advanced SQL and experience with tools such as Power BI, Python or R, Cornerstone, Lumi, and Hive.
- Have extensive experience with Microsoft tools, including advanced Excel, PowerPoint, and Access.
- Have data modeling experience.
- Bring strong skills in LLMs, SQL, Tableau, Python, SAS, and Power BI.
- Be prepared for additional background verification checks, which may apply to this role.
लाभ
- Competitive base salary.
- Bonus incentives.
- Financial well-being and retirement support.
- Medical, dental, vision, life insurance, and disability coverage, depending on location.
- Flexible hybrid, onsite, or virtual work arrangements, depending on the role and business needs.
- Generous paid parental leave, depending on location.
- Free access to global onsite wellness centers staffed by nurses and doctors, depending on location.
- Free, confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
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