American Express — банк ісі, қаржы және B2B төлемдері салаларында жұмыс істейтін жаһандық қаржылық қызметтер компаниясы. Компанияның қызметтері жеке тұлғаларға, бизнеске және корпоративтік клиенттерге арналған кредит карталарын, төлем және саудагерлерге қызмет көрсету сервистерін, жинақ шоттарын, депозиттік сертификаттарды және жеке қарыздарды, сондай-ақ сыйақы бағдарламаларын, саяхат бағдарламаларын, корпоративтік төлем шешімдерін, қаржылық білім беруді, қауіпсіздік қызметтерін және карта ұстаушылар мен саудагерлерге қолдау көрсетуді қамтиды.
Business Analyst, Global Reengineering
Support American Express operations by applying AI, automation, and advanced analytics. Build reporting and dashboards that inform decisions and reveal opportunities to improve process performance.
Сипаттама
- Provide analytical and decision support using statistical methods and data mining.
- Develop PowerPoint presentations that communicate analysis clearly to stakeholders.
- Turn complex analytical results into accessible insights and recommendations.
- Find opportunities to automate and customize reporting and analytics across the transaction lifecycle.
- Apply AI in back-office operations and support its adoption.
- Serve as a subject matter expert on data for operational and senior leadership team reporting.
- Deliver daily, weekly, and monthly reports, as well as ad hoc analysis and activities.
- Use evidence-based analysis to improve process performance.
- Partner with teams to develop insights and management information for servicing team performance.
- Review and prepare monthly payouts for operational colleagues.
- Use automation to generate analytical insights and improve efficiency.
- Build a deep understanding of data sources and their potential uses.
- Identify technologies and capabilities that can keep analytical solutions fit for the future.
- Meet productivity, quality, and data accuracy standards.
Талаптар
- Bring 3–6 years of overall experience, including at least 3 years in a related business analysis domain.
- Hold a bachelor's or master's degree.
- Communicate effectively.
- Work well as part of a team.
- Navigate a matrixed environment and manage multiple priorities independently.
- Use technology to meet reporting needs, with advanced SQL and experience with tools such as Power BI, Python or R, Cornerstone, Lumi, and Hive.
- Have extensive experience with Microsoft tools, including advanced Excel, PowerPoint, and Access.
- Have data modeling experience.
- Bring strong skills in LLMs, SQL, Tableau, Python, SAS, and Power BI.
- Be prepared for additional background verification checks, which may apply to this role.
Артықшылықтар
- Competitive base salary.
- Bonus incentives.
- Financial well-being and retirement support.
- Medical, dental, vision, life insurance, and disability coverage, depending on location.
- Flexible hybrid, onsite, or virtual work arrangements, depending on the role and business needs.
- Generous paid parental leave, depending on location.
- Free access to global onsite wellness centers staffed by nurses and doctors, depending on location.
- Free, confidential counseling through the Healthy Minds program.
- Career development and training opportunities.