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Blink Health
Blink Health
501 – 1.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică

Blink Health activează în domeniul sănătății și al logisticii, ajutând oamenii să aibă acces la medicamente eliberate pe bază de rețetă la prețuri reduse prin intermediul farmaciilor participante și al livrării la domiciliu. Platforma sa oferă plăți online, ridicarea medicamentelor de la farmacie, procesarea rețetelor, gestionarea reînnoirilor și servicii de livrare, iar farmaciști autorizați sunt disponibili pentru a răspunde întrebărilor clienților.

Compania colaborează cu o rețea națională de peste 35.000 de farmacii și le oferă clienților posibilitatea de a-și ridica medicamentele local sau de a le primi prin livrare. Blink Health este o organizație care oferă un program de reduceri pentru medicamente eliberate pe bază de rețetă, nu un furnizor de asigurări, ceea ce face ca activitatea sa să fie relevantă pentru profesioniștii interesați de accesul la servicii medicale, accesibilitatea financiară a medicamentelor, operațiunile farmaciilor și tehnologia axată pe sănătate.

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Locurile de muncă ale companiei

Senior Manager of Partner Management at Blink Health

Lead Blink Health’s business process outsourcing partnerships at a healthcare technology company focused on making prescriptions accessible and affordable. Guide vendor performance, contract negotiations, network planning, and improvements to the patient experience.

USStatele Unite ale AmericiiMOMissouriNYNew YorkPAPennsylvaniaWAWashingtonHibridNormă întreagăSeniorLimbă Obligatorie: englezăManager de conturiVânzări

Descriere

  • Lead the daily operations and long-term direction of business process outsourcing partnerships.
  • Act as the main contact and accountable owner for partner results and relationship quality.
  • Coordinate partner relationships and alignment with internal teams across the company.
  • Shape business and technology priorities to help partners succeed.
  • Set the long-range network plan, including partner selection, tiering, and capacity.
  • Oversee vendor contract delivery, including pricing, payment terms, volume commitments, service levels, rebates, and penalties.
  • Work with Legal to execute and renew agreements.
  • Negotiate significant agreements and contract changes.
  • Compare partner practices and promote effective approaches across the network.
  • Track compliance and use structured reporting and recommendations to improve it.
  • Find the causes of operational inefficiencies and lead corrective action plans.
  • Manage partner issues from initial triage through resolution.
  • Build and improve internal processes, playbooks, and tools for vendor oversight and accountability.

Cerințe

  • Bachelor’s degree or equivalent professional experience.
  • Healthcare industry experience is a plus.
  • At least seven years as a partner manager for outsourced customer service or within a business process outsourcing organization.
  • Expertise in business process outsourcing account management, contact center KPIs, and vendor performance frameworks.
  • Strong stakeholder management and relationship-building skills.
  • Excellent written and verbal communication.
  • Experience negotiating high-impact agreements in fast-growing, fast-paced environments.
  • Ability to work through ambiguity and drive issues to resolution.
  • Experience leading complex initiatives across multiple functions.
  • Strong analytical capabilities.
  • Ability to succeed in a dynamic, fast-paced environment and handle ambiguity.
  • Willingness to travel as needed, up to 50% of the time.

Beneficii

  • Equal opportunity employer.
  • Workplace that values diversity.
  • Applicants who provide a phone number and consent can receive application updates by SMS or MMS.

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