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Blink Health
Blink Health
501 – 1000 Darbinieki
H1B vīzas sponsorsKonsultācijasLoģistikaVeselības aprūpe

Blink Health darbojas veselības aprūpes un loģistikas jomā, palīdzot cilvēkiem iegādāties recepšu medikamentus par pazeminātām cenām, izmantojot sadarbības aptiekas un piegādi uz mājām. Tās platforma nodrošina maksājumus tiešsaistē, medikamentu saņemšanu aptiekā, recepšu izpildi, atkārtotu recepšu pārvaldību un piegādes pakalpojumus. Uz klientu jautājumiem var atbildēt licencēti farmaceiti.

Uzņēmums sadarbojas ar valsts mēroga tīklu, kurā ietilpst vairāk nekā 35 000 aptieku, un piedāvā klientiem izvēli starp medikamentu saņemšanu uz vietas un to piegādi. Blink Health ir recepšu medikamentu atlaižu plāna organizācija, nevis apdrošināšanas pakalpojumu sniedzējs. Tā darbība ir saistoša speciālistiem, kurus interesē veselības aprūpes pieejamība, medikamentu pieejamība cenas ziņā, aptieku darbība un veselības tehnoloģijas.

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Vakances uzņēmumā

Senior Manager of Partner Management at Blink Health

Lead Blink Health’s business process outsourcing partnerships at a healthcare technology company focused on making prescriptions accessible and affordable. Guide vendor performance, contract negotiations, network planning, and improvements to the patient experience.

USAmerikas Savienotās ValstisMOMisūriNYŅujorkaPAPensilvānijaWAVašingtonaHibrīdiPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuKlientu vadītājsPārdošana

Apraksts

  • Lead the daily operations and long-term direction of business process outsourcing partnerships.
  • Act as the main contact and accountable owner for partner results and relationship quality.
  • Coordinate partner relationships and alignment with internal teams across the company.
  • Shape business and technology priorities to help partners succeed.
  • Set the long-range network plan, including partner selection, tiering, and capacity.
  • Oversee vendor contract delivery, including pricing, payment terms, volume commitments, service levels, rebates, and penalties.
  • Work with Legal to execute and renew agreements.
  • Negotiate significant agreements and contract changes.
  • Compare partner practices and promote effective approaches across the network.
  • Track compliance and use structured reporting and recommendations to improve it.
  • Find the causes of operational inefficiencies and lead corrective action plans.
  • Manage partner issues from initial triage through resolution.
  • Build and improve internal processes, playbooks, and tools for vendor oversight and accountability.

Prasības

  • Bachelor’s degree or equivalent professional experience.
  • Healthcare industry experience is a plus.
  • At least seven years as a partner manager for outsourced customer service or within a business process outsourcing organization.
  • Expertise in business process outsourcing account management, contact center KPIs, and vendor performance frameworks.
  • Strong stakeholder management and relationship-building skills.
  • Excellent written and verbal communication.
  • Experience negotiating high-impact agreements in fast-growing, fast-paced environments.
  • Ability to work through ambiguity and drive issues to resolution.
  • Experience leading complex initiatives across multiple functions.
  • Strong analytical capabilities.
  • Ability to succeed in a dynamic, fast-paced environment and handle ambiguity.
  • Willingness to travel as needed, up to 50% of the time.

Priekšrocības

  • Equal opportunity employer.
  • Workplace that values diversity.
  • Applicants who provide a phone number and consent can receive application updates by SMS or MMS.

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