Blink Health
Blink Health

Blink Health स्वास्थ्य सेवा और लॉजिस्टिक्स के क्षेत्र में काम करती है। यह सहभागी फार्मेसियों और घर तक डिलीवरी के माध्यम से लोगों को रियायती कीमतों पर प्रिस्क्रिप्शन दवाएं उपलब्ध कराने में मदद करती है। इसका प्लेटफ़ॉर्म ऑनलाइन भुगतान, फार्मेसी से दवा लेना, प्रिस्क्रिप्शन पूरा करना, रिफिल प्रबंधन और डिलीवरी सेवाओं का समर्थन करता है। ग्राहक के सवालों का जवाब देने के लिए लाइसेंस प्राप्त फार्मासिस्ट उपलब्ध रहते हैं।

कंपनी 35,000 से अधिक फार्मेसियों के राष्ट्रव्यापी नेटवर्क के साथ काम करती है और ग्राहकों को स्थानीय रूप से दवा लेने या उसे घर तक मंगाने का विकल्प देती है। Blink Health बीमा प्रदाता के बजाय प्रिस्क्रिप्शन डिस्काउंट प्लान संगठन है। इसलिए इसका काम स्वास्थ्य सेवा तक पहुंच, दवाओं की वहनीयता, फार्मेसी संचालन और स्वास्थ्य-केंद्रित तकनीक में रुचि रखने वाले पेशेवरों के लिए प्रासंगिक है।

Senior Manager of Partner Management at Blink Health

Lead Blink Health’s business process outsourcing partnerships at a healthcare technology company focused on making prescriptions accessible and affordable. Guide vendor performance, contract negotiations, network planning, and improvements to the patient experience.

विवरण

  • Lead the daily operations and long-term direction of business process outsourcing partnerships.
  • Act as the main contact and accountable owner for partner results and relationship quality.
  • Coordinate partner relationships and alignment with internal teams across the company.
  • Shape business and technology priorities to help partners succeed.
  • Set the long-range network plan, including partner selection, tiering, and capacity.
  • Oversee vendor contract delivery, including pricing, payment terms, volume commitments, service levels, rebates, and penalties.
  • Work with Legal to execute and renew agreements.
  • Negotiate significant agreements and contract changes.
  • Compare partner practices and promote effective approaches across the network.
  • Track compliance and use structured reporting and recommendations to improve it.
  • Find the causes of operational inefficiencies and lead corrective action plans.
  • Manage partner issues from initial triage through resolution.
  • Build and improve internal processes, playbooks, and tools for vendor oversight and accountability.

आवश्यकताएँ

  • Bachelor’s degree or equivalent professional experience.
  • Healthcare industry experience is a plus.
  • At least seven years as a partner manager for outsourced customer service or within a business process outsourcing organization.
  • Expertise in business process outsourcing account management, contact center KPIs, and vendor performance frameworks.
  • Strong stakeholder management and relationship-building skills.
  • Excellent written and verbal communication.
  • Experience negotiating high-impact agreements in fast-growing, fast-paced environments.
  • Ability to work through ambiguity and drive issues to resolution.
  • Experience leading complex initiatives across multiple functions.
  • Strong analytical capabilities.
  • Ability to succeed in a dynamic, fast-paced environment and handle ambiguity.
  • Willingness to travel as needed, up to 50% of the time.

लाभ

  • Equal opportunity employer.
  • Workplace that values diversity.
  • Applicants who provide a phone number and consent can receive application updates by SMS or MMS.

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