Republic Services
Republic Services
Republic Services oferă soluții de mediu pentru clienți rezidențiali și comerciali, cu activități care acoperă reciclarea, gestionarea deșeurilor, sustenabilitatea și serviciile logistice conexe. Operațiunile sale includ tratarea deșeurilor solide și periculoase, închirierea containerelor pentru deșeuri și intervenția în situații de urgență, susținute de o echipă numeroasă concentrată pe sprijinirea comunităților și organizațiilor în gestionarea responsabilă a materialelor și menținerea unor medii mai curate și mai sigure.

Remote Associate Account Manager at Republic Services

Build and retain commercial and industrial waste-service accounts remotely across the United States. Sell Republic Services’ recycling, waste, and environmental solutions while supporting customer renewals.

Descriere

  • Manage and retain relationships with existing commercial and industrial waste-service customers
  • Handle inbound and outbound calls to retain smaller, less complex accounts
  • Expand customer relationships by selling Republic Services’ full product portfolio
  • Maintain working knowledge of services, business lines, pricing structures, and offers
  • Complete contract renewals to extend customer relationships and improve profitability
  • Process cancellation requests in line with established escalation procedures
  • Explain company pricing initiatives to customers
  • Use Salesforce each day to schedule and document calls, meetings, and proposals
  • Record customer emails while minimizing rate restrictions and customer credits
  • Meet regularly with the Sales Manager to review retention work, goal progress, and priority customer relationships
  • Complete other duties related to the role as assigned

Cerințe

  • High school diploma or GED required
  • 0–2 years of customer service experience required
  • Experience in the waste or transportation industry preferred
  • Daily proficiency with Salesforce
  • Ability to handle both outbound and inbound customer calls
  • Knowledge of available services, business lines, pricing structures, and offers
  • Ability to complete contract renewals and address cancellation requests
  • Ability to capture customer emails and reduce rate restrictions and customer credits
  • Ability to sell Republic Services’ full range of products

Beneficii

  • Comprehensive medical coverage
  • Dental insurance plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability coverage
  • Life insurance and accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a generous company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off (PTO)

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