Helpware
Helpware
1.001 – 5.000 Angajați
ConsultanțăLogisticăMarketing
Helpware este o companie globală care oferă servicii de personal ca serviciu și ajută companiile cu o creștere rapidă, companiile de tehnologie și companiile care transformă piețele să își îmbunătățească experiența clienților și eficiența operațională. Serviciile sale includ experiență digitală a clienților, servicii pentru clienți susținute de inteligență artificială, controlul și verificarea conținutului, operațiuni de back-office, etichetarea datelor, asistență pentru marketing digital, securitate cibernetică și dezvoltare software. Prin combinarea expertizei umane cu procese bazate pe tehnologie, Helpware construiește echipe scalabile și aliniate cultural pentru clienți din domenii precum logistica, marketingul și consultanța.

Product Designer — Remote in Mexico

Design the end-to-end experience for an AI-powered legal platform. Create clear, trustworthy workflows, interfaces, and design systems for professional users.

Descriere

  • Lead product design from problem definition and user flows through wireframes, prototypes, and polished UI
  • Create intuitive interfaces for complex, information-rich document review and analysis workflows
  • Collaborate with front-end engineers to deliver accurate, responsive, and accessible interfaces
  • Interview users to understand their workflows and evaluate design decisions
  • Develop and maintain the design system and component library as the product evolves
  • Contribute to the product’s brand and visual direction when needed
  • Partner directly with founders and engineers to turn a rapidly changing roadmap into clear, intuitive, trustworthy experiences

Cerințe

  • 3–5 years of product design experience delivering production software, preferably web applications
  • A strong portfolio demonstrating end-to-end design work, including flows, interaction design, and polished professional interfaces
  • Advanced Figma skills, including prototyping and using or creating design systems
  • Ability to simplify complex, expert workflows into clear and approachable experiences
  • Strong self-management and communication skills for working on a small, distributed team
  • Proficiency with AI tools and a track record of using them to improve efficiency
  • Experience designing for professional or expert users, such as in legal, medical, finance, or enterprise settings, is a plus
  • Knowledge of HTML/CSS or experience collaborating closely with engineers in code is a plus
  • Experience with brand or visual identity beyond product interfaces is a plus
  • Interest in AI and LLM products, particularly designing for user trust, is a plus

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