Stripe
Stripe
Stripe este o companie de tehnologie financiară care dezvoltă soluții de plăți și infrastructură financiară pentru companii din întreaga lume. Platforma sa acceptă plăți online și în persoană, facturare, gestionarea veniturilor și servicii financiare integrate prin instrumente și API-uri ușor de utilizat de către dezvoltatori. Stripe deservește clienți de la startupuri până la întreprinderi consacrate pe piețele B2B și B2C, oferind oportunități legate de dezvoltarea și operarea unor produse care ajută companiile să își gestioneze banii și să crească.

Payments Fraud Investigator - Stripe, US Remote

Investigate complex payment fraud cases and urgent attacks affecting Stripe users and financial partners. Improve fraud detection, response processes, analyst tools, and operational effectiveness across a global network.

Descriere

  • Review high-risk accounts for fraudulent merchants, card testing, account takeovers, and related fraud patterns
  • Lead root-cause investigations into gaps in systems, policies, and strategies, then recommend process improvements
  • Manage cross-functional initiatives that strengthen operational workflows, tools, and fraud-account controls across the global analyst network
  • Investigate, contain, and resolve urgent fraud incidents, including card-testing and account-takeover attacks
  • Coordinate user responses to high-severity, distributed fraud events
  • Present updates in team and organization-wide business reviews
  • Distill complex investigation findings into clear summaries for executive audiences
  • Communicate case decisions to users and partner financial institutions
  • Visit vendor locations to train analysts, share knowledge, surface operational challenges, and improve performance

Cerințe

  • At least five years of experience conducting complex investigations
  • At least three years leading risk projects and initiatives while collaborating with cross-functional stakeholders
  • Ability to use data to develop solutions for tactical and strategic challenges
  • Proactive willingness to challenge established practices and advocate for better processes
  • User-focused judgment combined with a practical, solutions-oriented approach
  • Willingness to travel to vendor locations for up to 10% of the year
  • Preferred: Experience mitigating digital or card-not-present fraud in payments, e-commerce, social media, or fintech
  • Preferred: Experience investigating and mitigating card-testing and account-takeover attacks
  • Preferred: Experience designing fraud and risk workflows, analyst tools, processes, and procedures
  • Preferred: Strong SQL skills for data analysis, insight generation, dashboards, and visualizations

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