Scania Group
Scania Group

Scania Group dezvoltă soluții de transport sustenabile în sectoarele transporturilor, producției și industriei auto. Compania evoluează dincolo de identitatea sa tradițională de producător de camioane, combinând vehiculele cu soluții mai ample axate pe transport și urmărind inovația pentru a sprijini schimbările pe termen lung din industrie.

Scania Group pune un accent deosebit pe angajații săi, printr-o cultură organizațională care recunoaște contribuțiile individuale și susține modalități flexibile de lucru. Mediul său colaborativ poate fi atractiv pentru profesioniștii interesați să contribuie la dezvoltarea unor sisteme de transport mai sustenabile.

Customer Service Employee - Scania Wiri

Coordinate vehicle servicing, work orders, documentation, and customer invoicing at Scania’s Wiri branch. Support customers across Scania New Zealand’s commercial vehicle operations.

Descriere

  • Join the Aftersales Team at Scania’s Wiri branch
  • Partner with the Service Team to meet customer needs throughout the Scania experience
  • Communicate effectively with internal and external customers in writing and conversation
  • Schedule vehicles and keep customers informed of progress
  • Maintain complete and accurate documentation
  • Prepare work orders
  • Assign jobs to the workshop
  • Process customer invoices

Cerințe

  • Experience in the vehicle or transport sector is preferred
  • Solid knowledge of transport, automotive, heavy-vehicle, or parts operations
  • Experience with suppliers, purchasing, inventory, and logistics processes
  • Technical understanding of heavy vehicles, workshop operations, or aftermarket support
  • Strong communication and stakeholder coordination skills
  • Excellent planning, organisation, and problem-solving abilities
  • Proactive approach with a strong focus on customer service and operational excellence
  • Full working rights in New Zealand
  • Successful completion of standard pre-employment checks, including medical and other background checks

Beneficii

  • Eligibility for the annual company bonus scheme
  • Subsidised medical insurance
  • Inclusive workplace culture and supportive team environment
  • Opportunities for career progression
  • Coaching and personal development support
  • Commitment to workplace diversity and equal opportunity

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