321 The Agency
321 The Agency
11 – 50 Angajați
MarketingMedia
321 The Agency este o agenție de marketing și media care ajută brandurile să își construiască relevanța pe termen lung prin storytelling, interacțiune în social media și dezvoltarea strategică a campaniilor. Serviciile sale includ strategie, analiză și cercetare, creare de brand și activarea campaniilor în mediile digitale și tradiționale. Agenția se concentrează pe crearea unor conexiuni durabile cu publicul, dincolo de o singură campanie, și colaborează cu parteneri tehnologici pentru a îmbunătăți experiențele de brand și a furniza conținut direcționat în întregul ecosistem digital.

Chief Technology Officer — Remote, Florida

Lead enterprise technology, AI, CRM, security, data, and proprietary platform strategy for 321 The Agency. Own the technology organization, architecture, partnerships, and innovation agenda supporting agency growth.

Descriere

  • Set and lead the agency’s long-term technology strategy in line with growth objectives, service offerings, and market position
  • Join the executive leadership team and help shape company strategy, annual plans, and significant business decisions
  • Manage the technology budget across platforms, licenses, infrastructure, and staffing, with clear expectations for return on investment
  • Direct build, buy, or partner evaluations for major technology platforms and capabilities
  • Present technology performance, risks, and investment results to owners and, when applicable, investors or the board
  • Build and scale the technology function, including the Director of Technology and teams responsible for CRM and MarTech, integrations, data, AI, and systems administration
  • Create the organizational design, leadership structure, and hiring roadmap required for continued growth
  • Establish the culture, engineering standards, and operating practices for developing, delivering, and supporting technology
  • Coach technology leaders and strengthen succession planning and career development
  • Provide executive technology direction for 321 AIM, with responsibility for architecture, scalability, reliability, and roadmap priorities
  • Turn repeatable agency solutions, data assets, and automations into proprietary products, platforms, or productized services
  • Oversee product delivery disciplines, including requirements definition, release management, quality assurance, and technical documentation
  • Safeguard and expand the agency’s technology intellectual property
  • Define the enterprise AI strategy and oversee responsible adoption and governance
  • Assess and implement emerging technologies that can create service lines, improve margins, or enhance client results
  • Work with department leaders to apply AI across creative, paid media, CRM, reporting, and agency operations
  • Own enterprise architecture spanning internal systems, client platforms, data infrastructure, and integrations
  • Direct the information security program, including policies, access controls, vendor risk, incident response, and continuity planning
  • Ensure agency and client technology satisfies applicable regulatory and contractual obligations, including HIPAA, business associate agreements, TCPA, GDPR, and CCPA
  • Advance the agency toward formal security and compliance standards such as SOC 2
  • Set the data strategy and oversee measurement and attribution infrastructure
  • Develop the data foundation for performance-based pricing, benchmarking, and predictive intelligence
  • Act as the senior technology representative for clients, partners, and prospective customers
  • Lead the technology positioning for new-business pitches, RFPs, and strategic client engagements
  • Develop and manage strategic relationships with High Level, Salesforce, HubSpot, Google, and Meta
  • Conduct technical due diligence for partnerships, acquisitions, and major client engagements

Cerințe

  • Bring 12 or more years of technology leadership experience, with substantial expertise in MarTech, CRM architecture, data infrastructure, and platform or product development; agency, MarTech, or SaaS experience is strongly preferred
  • Have at least five years of executive or senior technology leadership experience, including responsibility for building and scaling multiple teams
  • Demonstrate success defining technology strategy and producing measurable business outcomes such as revenue growth, improved margins, or new product lines
  • Show experience taking proprietary platforms or software products from architecture and roadmap through launch and scale
  • Possess deep knowledge of CRM and marketing automation ecosystems; High Level is strongly preferred, with Salesforce, Salesforce Marketing Cloud, and HubSpot also valued
  • Understand enterprise architecture, cloud infrastructure across AWS, Google Cloud, or Azure, APIs, integrations, and data platforms
  • Have led security and compliance programs in regulated environments, including HIPAA; SOC 2 or comparable framework experience is strongly preferred
  • Demonstrate leadership in AI strategy and adoption, including LLM-powered products or workflows, with sound governance judgment
  • Have managed technology budgets, vendor strategy, and build-versus-buy decisions
  • Communicate technology strategy clearly and credibly with owners, investors, boards, and enterprise clients
  • Be comfortable working remotely in a fast-growing, multi-client environment with competing priorities
  • Hold a bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or offer equivalent demonstrated experience; an advanced degree is a plus

Beneficii

  • Work fully remotely from the United States
  • Use a flexible schedule with designated core collaboration hours
  • Receive paid time off and agency-observed holidays
  • Access a budget for professional development and platforms or tools
  • Join a collaborative, AI-focused culture centered on innovation and ongoing learning
  • Help shape technology strategy and proprietary platforms at a high-growth agency spanning performance marketing and MarTech
  • Eligible for an executive performance bonus

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