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GBST
GBST
201 – 500 Angajați
B2BFintechSaaS
GBST dezvoltă software și servicii fintech pentru instituții financiare, cu accent pe platforme de investiții și administrare a averii, procesarea valorilor mobiliare și operațiunile de back-office. Soluțiile sale B2B SaaS sprijină băncile, brokerii, administratorii de fonduri și administratorii de averi în administrarea investițiilor, procesarea tranzacțiilor și gestionarea portofoliilor clienților.
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Locurile de muncă ale companiei

Business Analyst, Production Support – UK Hybrid

Support GBST’s Composer platform for UK wealth and pensions organisations. Diagnose production issues, shape requirements, and coordinate client-focused solutions.

GBRegatul UnitHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAnalist de afaceri

Descriere

  • Partner with clients, developers, and internal stakeholders
  • Investigate and diagnose issues arising in production
  • Evaluate and clarify business requirements
  • Implement solutions across the Composer platform
  • Capture, structure, and maintain requirements documentation
  • Assess the potential impact of proposed changes
  • Triage and resolve issues reported by clients
  • Convert business needs into precise functional designs
  • Support changes driven by UK wealth and pensions legislation and regulation
  • Assess, categorise, and prioritise issues against client SLAs
  • Prepare and quality-check detailed production requirements submitted by clients
  • Coordinate critical incidents in line with established incident-management procedures
  • Engage the appropriate resources and maintain updates until each issue is resolved

Cerințe

  • Business analysis experience in wealth management, pensions, wrap platforms, investment platforms, or financial services
  • Strong capability in requirements elicitation, analysis, and functional specification development
  • Working knowledge of UK wealth products such as pensions, ISAs, wraps, and investment platforms
  • Demonstrated success investigating issues, assessing impacts, and delivering dependable outcomes within agreed SLAs
  • Clear communication, effective stakeholder management, and strong problem-solving ability
  • Experience collaborating with software development and production support teams

Beneficii

  • Flexible hybrid arrangement with two working-from-home days
  • Savings and discounts at major retailers nationwide
  • Private medical insurance with dental and optical cover
  • Employer-funded pension scheme
  • Salary sacrifice options for a car, cycle-to-work, and extra pension contributions
  • An additional GBST and U day off each year
  • Employee Assistance Programme
  • Access to LinkedIn Learning

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