GBST
GBST
201 – 500 कर्मचारी
B2BSaaSफिनटेक
GBST वित्तीय संस्थानों के लिए फिनटेक सॉफ़्टवेयर और सेवाएँ विकसित करता है। इसका ध्यान निवेश और वेल्थ मैनेजमेंट प्लेटफ़ॉर्म, प्रतिभूति प्रसंस्करण और बैक-ऑफ़िस संचालन पर है। इसके B2B SaaS समाधान बैंकों, ब्रोकरों, फंड प्रबंधकों और वेल्थ मैनेजरों को निवेशों का प्रशासन करने, ट्रेड संसाधित करने और ग्राहक पोर्टफोलियो प्रबंधित करने में सहायता करते हैं।

Business Analyst, Production Support – UK Hybrid

Support GBST’s Composer platform for UK wealth and pensions organisations. Diagnose production issues, shape requirements, and coordinate client-focused solutions.

विवरण

  • Partner with clients, developers, and internal stakeholders
  • Investigate and diagnose issues arising in production
  • Evaluate and clarify business requirements
  • Implement solutions across the Composer platform
  • Capture, structure, and maintain requirements documentation
  • Assess the potential impact of proposed changes
  • Triage and resolve issues reported by clients
  • Convert business needs into precise functional designs
  • Support changes driven by UK wealth and pensions legislation and regulation
  • Assess, categorise, and prioritise issues against client SLAs
  • Prepare and quality-check detailed production requirements submitted by clients
  • Coordinate critical incidents in line with established incident-management procedures
  • Engage the appropriate resources and maintain updates until each issue is resolved

आवश्यकताएँ

  • Business analysis experience in wealth management, pensions, wrap platforms, investment platforms, or financial services
  • Strong capability in requirements elicitation, analysis, and functional specification development
  • Working knowledge of UK wealth products such as pensions, ISAs, wraps, and investment platforms
  • Demonstrated success investigating issues, assessing impacts, and delivering dependable outcomes within agreed SLAs
  • Clear communication, effective stakeholder management, and strong problem-solving ability
  • Experience collaborating with software development and production support teams

लाभ

  • Flexible hybrid arrangement with two working-from-home days
  • Savings and discounts at major retailers nationwide
  • Private medical insurance with dental and optical cover
  • Employer-funded pension scheme
  • Salary sacrifice options for a car, cycle-to-work, and extra pension contributions
  • An additional GBST and U day off each year
  • Employee Assistance Programme
  • Access to LinkedIn Learning

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