Viatris
Viatris
Viatris este o companie globală din domeniul sănătății și al produselor farmaceutice, axată pe extinderea accesului la medicamente de încredere și de înaltă calitate. Portofoliul său include tratamente originale și generice pentru numeroase arii terapeutice, care acoperă boli netransmisibile și infecțioase. Viatris sprijină asigurarea unei aprovizionări constante cu medicamente și îi ajută pe pacienți să aibă acces la îngrijirea necesară în diferite etape ale vieții, menținând totodată un accent pe sustenabilitate, guvernanță corporativă și respectarea cerințelor de reglementare în piețele în care operează.

Accounts Receivable Associate – Remote, Costa Rica

Viatris is seeking an Accounts Receivable Associate in Costa Rica to support collections, reconciliations, payment discrepancy resolution, and customer account monitoring. The role uses SAP reporting and supports global healthcare finance operations.

Descriere

  • Assess portfolio aging and apply the established collection strategy
  • Track customer payment patterns with SAP reporting tools and share findings in weekly reviews and monthly metrics reports
  • Investigate invoice, payment, and account discrepancies, then direct issues to the appropriate department
  • Document, monitor, and resolve invoice discrepancies and disputes in the Account Log
  • Alert the Credit Department when accounts show signs of financial difficulty
  • Escalate shifts in customer payment behavior and other payment-related concerns
  • Build working knowledge of unapplied and unallocated cash and account reconciliation processes
  • Complete assigned work in line with Viatris internal controls, policies, and procedures
  • Learn customer policies and procedures governing Collections and Credit activities
  • Follow up with customers to support timely payment receipt
  • Document and monitor customer payments while responding to inquiries, including requests for Statements of Account and invoice copies
  • Verify the accuracy and completeness of data used in calculations and reports
  • Reconcile payment variances and trends, including the collection of deductions
  • Coordinate with internal and external stakeholders and report on lower-complexity customer account status
  • Handle additional duties as assigned

Cerințe

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline, or an equivalent combination of education and experience
  • One to three years of relevant experience, preferably in Accounts Receivable, Accounting, or Finance
  • Working knowledge of Accounts Receivable processes and computerized accounting systems
  • Experience with SAP and Microsoft Office, especially Excel, is preferred
  • Strong analytical, problem-solving, organizational, and detail-management abilities
  • Ability to analyze, summarize, and present substantial volumes of data clearly
  • Strong written and verbal communication skills, including effective communication with employees at all levels and customers
  • Ability to work independently and collaboratively, manage competing priorities, and meet deadlines
  • Ability to determine root causes, resolve issues, and escalate matters appropriately
  • Ability to create reports, business correspondence, and presentations
  • Ability to complete basic calculations involving percentages, ratios, and rates
  • Professional written and spoken proficiency in English

Beneficii

  • Competitive compensation
  • Employee benefits
  • Inclusive work environment
  • Equal opportunity employment

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