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Viatris
Viatris
HealthcareHealthcare InsurancePharmaceuticals
Viatris is a global healthcare and pharmaceutical company focused on expanding access to dependable, high-quality medicines. Its portfolio includes branded and generic treatments across therapeutic areas spanning noncommunicable and infectious diseases. Viatris works to support consistent medicine supply and help patients access needed care throughout different stages of life, while maintaining a focus on sustainability, corporate governance, and regulatory compliance across the markets where it operates.
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Accounts Receivable Associate – Remote, Costa Rica

Viatris is seeking an Accounts Receivable Associate in Costa Rica to support collections, reconciliations, payment discrepancy resolution, and customer account monitoring. The role uses SAP reporting and supports global healthcare finance operations.

CRCosta RicaRemoteFull-timeJuniorMiddleEnglish RequiredAccounts Receivable

Description

  • Assess portfolio aging and apply the established collection strategy
  • Track customer payment patterns with SAP reporting tools and share findings in weekly reviews and monthly metrics reports
  • Investigate invoice, payment, and account discrepancies, then direct issues to the appropriate department
  • Document, monitor, and resolve invoice discrepancies and disputes in the Account Log
  • Alert the Credit Department when accounts show signs of financial difficulty
  • Escalate shifts in customer payment behavior and other payment-related concerns
  • Build working knowledge of unapplied and unallocated cash and account reconciliation processes
  • Complete assigned work in line with Viatris internal controls, policies, and procedures
  • Learn customer policies and procedures governing Collections and Credit activities
  • Follow up with customers to support timely payment receipt
  • Document and monitor customer payments while responding to inquiries, including requests for Statements of Account and invoice copies
  • Verify the accuracy and completeness of data used in calculations and reports
  • Reconcile payment variances and trends, including the collection of deductions
  • Coordinate with internal and external stakeholders and report on lower-complexity customer account status
  • Handle additional duties as assigned

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline, or an equivalent combination of education and experience
  • One to three years of relevant experience, preferably in Accounts Receivable, Accounting, or Finance
  • Working knowledge of Accounts Receivable processes and computerized accounting systems
  • Experience with SAP and Microsoft Office, especially Excel, is preferred
  • Strong analytical, problem-solving, organizational, and detail-management abilities
  • Ability to analyze, summarize, and present substantial volumes of data clearly
  • Strong written and verbal communication skills, including effective communication with employees at all levels and customers
  • Ability to work independently and collaboratively, manage competing priorities, and meet deadlines
  • Ability to determine root causes, resolve issues, and escalate matters appropriately
  • Ability to create reports, business correspondence, and presentations
  • Ability to complete basic calculations involving percentages, ratios, and rates
  • Professional written and spoken proficiency in English

Benefits

  • Competitive compensation
  • Employee benefits
  • Inclusive work environment
  • Equal opportunity employment

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