New Era Technology
New Era Technology
New Era Technology ir globāls tehnoloģiju pakalpojumu uzņēmums, kas palīdz organizācijām modernizēt sistēmas, darba vidi un infrastruktūru, no kuras tās ir atkarīgas. Uzņēmuma darbība aptver sadarbības rīkus, uzņēmumu tīklus, mākoņtehnoloģiju un lietojumprogrammu modernizāciju, audiovizuālo risinājumu izstrādi un integrāciju, pārvaldītus IT pakalpojumus, kiberdrošību, fizisko drošību, mākslīgā intelekta stratēģiju, viedo automatizāciju un ieviešanu uz vietas. Uzņēmums apvieno konsultācijas un ieviešanu ar pastāvīgu klientu atbalstu, apkalpojot klientus uzņēmējdarbības, veselības aprūpes, valsts pārvaldes, izglītības, mazumtirdzniecības un banku nozarē. Kandidātiem, kurus interesē karjera tehnoloģiju pakalpojumu jomā, New Era Technology piedāvā amatus, kas saistīti ar sarežģītu digitālo un fizisko tehnoloģiju vidi ieviešanu un pārvaldību.

Remote Sales Support Specialist — Philippines

Support New Era Technology’s sales team with quotes, renewals, orders, and procurement. Maintain ConnectWise records while coordinating with customers, suppliers, and internal teams.

Apraksts

  • Provide routine administrative and operational assistance to the sales team.
  • Prepare and process customer quotations, orders, renewals, and related paperwork.
  • Administer license agreements, subscriptions, and renewals in ConnectWise.
  • Handle procurement tasks, from placing orders and receiving goods to arranging delivery.
  • Track inventory levels and movements, and help conduct stock counts when needed.
  • Follow up with suppliers on orders and backorders, and maintain vendor relationships.
  • Help customers and colleagues resolve warranty claims and product questions.
  • Keep customer, agreement, and sales activity information accurate in ConnectWise.
  • Refer pricing, delivery, and service concerns to the appropriate Account Manager.
  • Keep up with developments in technology, products, and the industry.
  • Take on other tasks that support sales and operations.

Prasības

  • At least two years of experience in sales support or a similar position.
  • Experience preparing quotes, handling renewals, and processing orders.
  • Strong skills with Microsoft Office and CRM or other business systems.
  • Excellent communication and customer service abilities.
  • Well organized, with careful attention to detail.
  • Able to prioritize tasks and meet deadlines.
  • Proactive, dependable, and collaborative.
  • Good problem-solving and numeracy skills.
  • Willingness to learn and develop.
  • IT industry experience is a plus.
  • Relevant qualifications or vendor certifications are an advantage.

Priekšrocības

  • Health maintenance organization coverage from the first day, plus coverage for one dependent.
  • Health and wellness reimbursement.
  • Sun Life group insurance.
  • Company salary loans.
  • Government contributions.
  • Help with government loan payments.
  • 13th-month pay.
  • Night shift differential.
  • Holiday pay for hours worked on holidays.
  • Statutory leave entitlements.
  • Work equipment provided.
  • Ongoing training.
  • Opportunities for personal and professional development.

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