Customer Support Agent (9-Month Contract)
Phorest Software
Support Phorest salon and medspa software customers by resolving technical and service queries. Troubleshoot issues, guide customers, and share feedback to help improve the product.
Atvērt
BD (Becton, Dickinson and Company) izstrādā medicīnas tehnoloģijas veselības aprūpes sniedzējiem, laboratorijām un pacientiem visā pasaulē. Uzņēmuma risinājumu portfelis aptver medikamentu pārvaldību, zāļu ievadīšanu, ķirurģisko aprūpi, dzemdes kakla vēža skrīningu, laboratorijas pakalpojumus un infekciju riska pārvaldību. Uzņēmums nodrošina arī klīniskās atziņas, kas paredzētas drošākas un efektīvākas aprūpes, kā arī labāku pacientu rezultātu veicināšanai. BD darbībā apvienojas veselības aprūpes tehnoloģijas, ražošanas un pakalpojumu iespējas dažādās globālās veselības un ilgtspējas jomās.
BD B2B Sales Manager, Care Beyond the Hospital
Lead BD’s B2B sales growth across France’s care beyond the hospital market. Manage sales teams, strategic partnerships, and commercial expansion.
Apraksts
- Shape growth strategies for assigned market segments.
- Develop and convert new business across the full MDS portfolio.
- Grow market share and deepen relationships with existing accounts.
- Establish long-term strategic partnerships and multi-year agreements.
- Direct pricing strategy and commercial negotiations.
- Meet monthly, quarterly, and annual revenue goals through sustainable growth.
- Use CRM tools and BD sales processes to improve opportunity conversion.
- Lead teams serving Pharma, MedTech, Industrial, Animal Health, Wholesaler, Home Care, Retail, and Rest Home segments across France.
- Directly manage one customer support and inside sales professional based in France.
- Coach and develop sales team members.
- Build a culture of accountability, collaboration, and continuous improvement.
- Assess market trends, customer needs, and competitor activity.
- Support forecasting, territory plans, and annual business planning.
- Work with BD business units to uncover cross-functional growth opportunities.
- Maintain accurate demand plans, reports, and financial performance tracking.
- Represent BD at industry events, trade shows, and customer forums.
- Develop relationships with key decision-makers and influencers across healthcare.
Prasības
- Bachelor’s degree or equivalent professional experience.
- Three to five years of sales management experience in medical devices, pharmaceuticals, healthcare, or a related field.
- Experience in customer-facing sales.
- A record of success in business development and commercial growth.
- Experience leading and coaching people.
- Knowledge of the French healthcare market.
- Fluency in French and English.
- Strong negotiation, influencing, and relationship-building skills.
- Commercial judgment and strategic thinking.
- Ability to work effectively in a matrix organization.
- Strong analytical and problem-solving skills.
Priekšrocības
- Bonus.
- Benefits.
- Comprehensive Total Rewards program.
- Reward and recognition opportunities.
- Competitive compensation and benefits programs.
- Learning, growth, and development opportunities.
- A culture that supports face-to-face collaboration.
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