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NAPA
NAPA
51 – 200 Darbuotojai
H1B vizos rėmėjasAviacijos ir kosmoso pramonė
NAPA develops specialist software for designing and operating ships. For more than 30 years, the independent software house has worked in naval architecture, combining software development, data analysis and 3D product modelling for the marine industry. Its work is shaped through close collaboration with clients, bringing practical experience into tools and services built around their needs.
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Darbai įmonėje

Technical Consultant, Ship Structural Design

Support Korean shipyards and design offices using NAPA ship-design software. Resolve structural design issues, train users, and assist with software trials and sales.

KRPietų KorėjaHibridinisVisas etatasJaunesnysis specialistasPrivaloma Kalba: anglųPrivaloma Kalba: korėjiečiųKonsultantas

Aprašymas

  • Resolve customer questions about basic and detailed ship structural design.
  • Investigate structural design issues in NAPA software and guide them through resolution.
  • Plan and deliver user training and onboarding.
  • Visit customer sites to provide services and sales support.
  • Advise customers during software trials and coordinate with sales on converting trials into commercial projects.
  • Find ways to increase NAPA adoption among existing customers.
  • Create and update training videos, user guides, FAQs, and knowledge-base content.
  • Record customer requests, defects, and improvement suggestions and share them with product development.
  • Work with global Services colleagues, local and global sales teams, and software developers.
  • Bring customer feedback to product development.

Reikalavimai

  • Bachelor’s degree or higher in naval architecture, ocean engineering, structural design, or a related field.
  • Knowledge of basic and detailed ship structural design, including an academic understanding of Korean practices.
  • One to three years of relevant experience in ship structural design, design software support, or technical customer service.
  • Recent graduates with a related master’s degree are also welcome.
  • Strong problem-solving skills and persistence in seeing technical issues through to resolution.
  • Ability to train, teach, and present information.
  • Customer-focused approach and effective communication across teams and cultures.
  • Willingness to learn and use AI tools responsibly.
  • Able to take initiative and work independently.
  • Comfort using English in daily written and spoken communication.
  • Eligible to work in Korea.
  • Native-level Korean proficiency.
  • NAPA product experience is an advantage.
  • User training or other customer-facing technical experience is an advantage.
  • Understanding of CAD and PLM integration in ship-design workflows is an advantage.
  • Commercial awareness and ability to support sales activities are an advantage.
  • Experience creating documentation and training materials is an advantage.

Privalumai

  • Join a global team of 240 experts who share knowledge and provide support.
  • Use AI tools to improve technical support and training.
  • Contribute to work supporting safer, greener vessels.
  • Work in a collaborative environment built on trust.
  • Learn from and respect colleagues across cultures.
  • Hybrid work option.

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