Graphic Packaging International, LLC
Graphic Packaging International, LLC
Graphic Packaging International, LLC азық-түлік, сусындар және басқа да тұтыну тауарларына арналған талшық негізіндегі қаптама әзірлейді. Компанияның өнімдер портфеліне қағаз стақандар, азық-түлік қораптары және сусындарға арналған контейнерлер кіреді, сондықтан ол өндіріс, азық-түлік пен сусындар және электрондық коммерцияның жеткізу тізбектері тоғысындағы маңызды орынға ие. Штаб-пәтері Джорджия штатының Атланта қаласында орналасқан Graphic Packaging әлем бойынша 130-дан астам нысанда жұмыс істейді және онда 25 000-ға жуық қызметкер бар. Компанияның қызметі сонымен қатар қоршаған ортаға жауапты қаптамаға, жұмыс орнындағы әртүрлілікке, тұрақты дамуға және қоғамдастыққа қатысуға баса мән береді. Компанияның мансапқа арналған сайтында ұйымдағы мүмкіндіктерді қарастыратын мамандарға арналған ақпарат ұсынылған.

Customer Advocate II – Sturgis, Michigan

Support packaging customers after purchase by resolving issues and coordinating orders. Partner with production and distribution teams at Graphic Packaging International.

Сипаттама

  • Deliver technical and non-technical support to customers after purchase
  • Assist customers by phone, online chat, and text
  • Investigate customer concerns and determine appropriate resolutions
  • Coordinate customer orders between customers, production, and distribution teams
  • Follow plant, hygiene, allergen, and Safe Quality Food procedures
  • Escalate potentially unsafe SQF conditions and customer complaints
  • Contribute to SQF root-cause investigations and corrective actions involving complaints, audits, validation, and verification
  • Gather and communicate information or data that requires explanation or interpretation

Талаптар

  • Bachelor’s degree or equivalent; no prior experience required
  • Understand the processes and procedures relevant to the position
  • Bring substantial knowledge developed through training or professional experience
  • Demonstrate established skills across routine daily responsibilities
  • Work consistently within standardized procedures and practices
  • Select suitable actions while operating within defined procedures
  • Follow plant rules and processes, including hygiene and allergen requirements for Safe Quality Foods
  • Recognize and report potentially unsafe conditions and customer complaints
  • Participate in SQF root-cause analysis and corrective-action activities
  • Perform the essential duties of the role satisfactorily, with or without reasonable accommodation

Артықшылықтар

  • Access to compensation and benefits programs positioned among the strongest in the industry
  • Reasonable accommodation is available to qualified individuals with disabilities

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