Graphic Packaging International, LLC
Graphic Packaging International, LLC
Graphic Packaging International, LLC खाद्य पदार्थों, पेय और अन्य उपभोक्ता उत्पादों के लिए फाइबर-आधारित पैकेजिंग विकसित करती है। इसके उत्पाद पोर्टफोलियो में कागज़ के कप, खाद्य कार्टन और पेय कंटेनर शामिल हैं, जिससे कंपनी विनिर्माण, खाद्य एवं पेय तथा ई-कॉमर्स आपूर्ति शृंखलाओं के संगम पर कार्य करती है। अटलांटा, जॉर्जिया में मुख्यालय वाली Graphic Packaging दुनिया भर में 130 से अधिक स्थानों पर काम करती है और इसमें लगभग 25,000 कर्मचारी हैं। कंपनी का कार्य पर्यावरण के प्रति जिम्मेदार पैकेजिंग, कार्यस्थल विविधता, स्थिरता और सामुदायिक सहभागिता पर भी केंद्रित है। इसकी करियर वेबसाइट संगठन में अवसर तलाशने वाले पेशेवरों के लिए जानकारी उपलब्ध कराती है।

Customer Advocate II – Sturgis, Michigan

Support packaging customers after purchase by resolving issues and coordinating orders. Partner with production and distribution teams at Graphic Packaging International.

विवरण

  • Deliver technical and non-technical support to customers after purchase
  • Assist customers by phone, online chat, and text
  • Investigate customer concerns and determine appropriate resolutions
  • Coordinate customer orders between customers, production, and distribution teams
  • Follow plant, hygiene, allergen, and Safe Quality Food procedures
  • Escalate potentially unsafe SQF conditions and customer complaints
  • Contribute to SQF root-cause investigations and corrective actions involving complaints, audits, validation, and verification
  • Gather and communicate information or data that requires explanation or interpretation

आवश्यकताएँ

  • Bachelor’s degree or equivalent; no prior experience required
  • Understand the processes and procedures relevant to the position
  • Bring substantial knowledge developed through training or professional experience
  • Demonstrate established skills across routine daily responsibilities
  • Work consistently within standardized procedures and practices
  • Select suitable actions while operating within defined procedures
  • Follow plant rules and processes, including hygiene and allergen requirements for Safe Quality Foods
  • Recognize and report potentially unsafe conditions and customer complaints
  • Participate in SQF root-cause analysis and corrective-action activities
  • Perform the essential duties of the role satisfactorily, with or without reasonable accommodation

लाभ

  • Access to compensation and benefits programs positioned among the strongest in the industry
  • Reasonable accommodation is available to qualified individuals with disabilities

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