Scania Group
Scania Group

Scania Group develops sustainable transport solutions across the transport, manufacturing, and automotive sectors. The company is evolving beyond its traditional identity as a truck manufacturer, combining vehicles with broader transport-focused solutions and pursuing innovation to support long-term change in the industry.

Scania Group places strong emphasis on its workforce, with an organizational culture that recognizes individual contributions and supports flexible ways of working. Its collaborative environment may appeal to professionals interested in contributing to the development of more sustainable transportation systems.

Warranty Analyst - El Marques (Hybrid)

Warranty Analyst responsible for managing warranty claims, costs, trends, technical validation, fraud detection, reporting, and audit support for Scania Group.

Description

  • Review, validate, and manage warranty claims
  • Ensure compliance with plant warranty policies
  • Manage cost recovery and identify rejection trends by branch and user
  • Analyze technical failure reports from workshops
  • Verify claim documentation and technical evidence
  • Record and track cases in warranty management systems
  • Prepare reports on incidents, trends, costs, and warranty recovery
  • Identify failure patterns through data analysis
  • Flag potential fraud or improper claims
  • Support internal audits
  • Monitor claim acceptance, processing and resolution times, recovered amounts, administrative errors, unit warranty costs, and audit outcomes

Requirements

  • Academic background in Mechanical, Automotive, or Industrial Engineering, Business Administration, or a related field
  • Intermediate English proficiency
  • Analytical thinking and strong attention to detail
  • Structured problem-solving ability
  • Effective communication with internal customers and the plant
  • Collaborative approach when working with Engineering, Quality, and After-Sales teams
  • Strong prioritization and organizational skills
  • Results orientation and commitment to continuous improvement
  • Integrity, objectivity, and evidence-based decision-making
  • Negotiation and conflict-management skills
  • Availability to travel 25–50% of the time

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