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Travelers
Travelers
H1B Visa SponsorConsultingInsuranceLogistics
Travelers is an insurance company serving individuals and businesses with coverage supported by specialty expertise, risk control, underwriting, technology and analytics, and sales teams. Its work centers on helping customers prepare for uncertainty while developing new approaches to insurance and planning for future risks. Travelers also highlights community involvement, diversity, sustainability, continuous learning, and professional growth across its operations in the United States, Canada, and Europe. Its career opportunities span roles for experienced professionals and emerging talent.
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Travelers Outside Property Claims Associate – Colorado Remote

Investigate and estimate property losses in the Denver-area territory for Travelers, a property and casualty insurer. The role combines field inspections, policy analysis, customer communication, and structured claims training.

USUnited StatesCOColorado
$52,600 – $86,800 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAssociateGeneral

Description

  • Complete virtual, classroom, and on-the-job training in insurance policies, claims procedures, systems, and processes
  • Review, investigate, and document first-party property claims under supervision
  • Collect information from policyholders, claimants, witnesses, and third-party providers
  • Examine relevant facts and documents, including leases, contracts, and bylaws
  • Determine and apply building-damage coverage according to policy terms
  • Define accurate damage scopes for building and contents losses
  • Prepare written and computer-assisted estimates
  • Communicate promptly and professionally with customers, claimants, and internal stakeholders
  • Record claim activity accurately in claims management systems
  • Adapt to AI initiatives, digital transformation, technology implementations, system upgrades, and digital tool deployments
  • Inspect and assess all areas of dwellings and structures
  • Travel between multiple locations, including possible overnight stays
  • Complete other assigned duties

Requirements

  • Bachelor’s degree, or a high school diploma/GED plus one year of customer service experience
  • Prior customer service or insurance internship or work experience
  • Willingness to obtain an active adjuster license when required by state law
  • Valid driver’s license
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Ability and willingness to learn claims management and estimating software
  • Strong verbal and written communication skills
  • Sound judgment and effective decision-making within established authority
  • Exceptional customer service skills
  • Strong attention to detail and organization, with the ability to manage and prioritize multiple tasks
  • Basic conflict-resolution skills
  • Ability to assess and inspect dwellings and structures, including roofs, attics, crawl spaces, and confined areas
  • Ability to carry, set up, and climb ladders weighing approximately 38–49 pounds
  • Willingness to obtain an active adjuster license and/or UAS Remote Pilot Certification within three months of starting
  • Willingness to live in or relocate at personal expense to the assigned Denver-area territory
  • Ability to undertake extensive travel, including overnight stays
  • Willingness to obtain an active adjuster license where required by state law

Benefits

  • Health coverage begins on the first day of employment for employees and eligible family members
  • 401(k) matching dollar for dollar on the first 5% of eligible pay
  • Paying it Forward Savings Program with annual 401(k) contributions toward student loan payments
  • Pension plan fully funded by Travelers
  • At least 20 days of paid time off each year
  • Nine paid company holidays
  • Wellness program offering tools, discounts, resources, and caregiving support
  • Free professional counseling, health coaching, and mental health resources
  • Matching Gift and Volunteer Rewards program
  • Remote work options include mobile work, working from a primary residence, or working from the nearest Travelers office

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