BBVA
BBVA
BBVA is a global banking and financial services group working to modernize how people and businesses manage money. Its activities span corporate and investment banking, fintech, and digital banking, serving 71.5 million customers through technology-enabled financial solutions. With more than 121,000 employees, BBVA brings together expertise across banking, consulting, and marketing in a collaborative environment focused on innovation, digital transformation, and professional excellence.

Technology and Building Equipment Administrator — BBVA, Mexico City Hybrid

Technology and building equipment administrator for BBVA in Mexico City, supporting inventory, renewals, databases, suppliers, and physical infrastructure. This hybrid role coordinates equipment operations, vendor service, and workplace needs.

Description

  • Assign IT equipment to new hires and carry out technology onboarding processes
  • Manage equipment renewals and inventory to ensure accurate warehouse dispatches
  • Handle cases involving stolen or missing equipment
  • Manage the annual equipment procurement budget and license purchases
  • Coordinate up to ten external suppliers per region
  • Record incidents through the ServiceNow platform
  • Send automated technology renewal notifications
  • Work with building administration to align physical infrastructure and workspaces with operational needs
  • Migrate management from a basic Excel file to advanced database controls
  • Meet monthly equipment delivery targets
  • Provide a high standard of user support
  • Create dashboards and high-level executive presentations

Requirements

  • Bachelor’s degree in Computer Systems
  • At least two years of experience in customer support, project tracking, technology equipment management, database reconciliation, and coordination with technology suppliers and building administrators
  • General knowledge of computer equipment
  • Advanced ability to perform large-scale information reconciliation in spreadsheets beyond basic Excel use
  • Proficiency with Google Sheets
  • Knowledge of databases
  • Experience using the ServiceNow platform
  • English reading proficiency at 30%

Benefits

  • Hybrid work arrangement
  • Reasonable accommodations during the selection process
  • Diverse, inclusive, and equal-opportunity team
  • Collaborative and inclusive work environment

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