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Salesforce develops cloud-based software centered on a customer relationship management platform that brings company data and teams together through an integrated, AI-driven system. Its products support sales, customer service, and marketing workflows, with solutions designed for businesses ranging from small and medium-sized enterprises to larger organizations. Salesforce also provides industry-focused tools, Trailhead learning resources, and AppExchange apps that extend the capabilities of its CRM platform.
Senior Technical Architect, Life Sciences — Remote, United States
Design Agentforce for Life Sciences solutions for Salesforce customers. Advise pharmaceutical enterprises on AI-enabled commercial and clinical operations.
United States
Illinois
Texas$172,500 – $260,100 / year
RemoteFull-timeSeniorEnglish RequiredBackend EngineerSoftware EngineerDescription
- Act as a trusted strategic advisor for clients
- Lead internal initiatives that expand the consulting practice
- Strengthen the community knowledge base and specialist expertise
- Help customers and colleagues evaluate and deploy emerging technologies that deliver business value
- Explain complex concepts through creative, prescriptive guidance
- Identify risk proactively and drive it through resolution
- Set customer expectations and negotiate outcomes with customers and third-party partners
- Assess and realign project or program direction, methods, and key deliverables
- Keep programs moving while ensuring solutions remain extensible and maintainable
- Architect technology solutions with Delivery Managers, Solution Architects, and clients
- Shape program vision and advise on strategies involving enabling technologies, including the Salesforce Platform
Requirements
- At least 8 years of enterprise architecture or consulting experience
- At least 4 years leading Salesforce Core projects
- Strong application design expertise, supported by data, integration, and security architecture capabilities
- Professional experience in Life Sciences, especially pharmaceutical or biopharmaceutical environments
- Knowledge of pharmaceutical commercial operations, field force engagement, HCP/HCO relationship management, or regulatory compliance
- Excellent presentation abilities
- Capacity to quickly learn and apply new concepts, business models, and technologies
- Strong written and verbal communication skills
- Ability to collaborate effectively with people across diverse roles
- Demonstrated ability to analyze, design, and optimize business processes through technology and integration
- Deep understanding of integration concepts, designs, and patterns
- Bachelor’s degree in Computer Science, Engineering, or a related field preferred; equivalent experience considered
- Multiple Salesforce Architecture certifications or Salesforce Certified Agentforce Life Sciences Consultant certification preferred
- Hands-on experience with Agentforce for Life Sciences or comparable Life Sciences CRM platforms preferred, including HCP/HCO structures, Affiliations, Specialty Pharmacy, Medical Affairs, and compliant engagement workflows
- Experience delivering or supporting implementations for major pharmaceutical companies preferred, with familiarity with agentic enterprise models and AI agents in Life Sciences commercial and clinical operations
Benefits
- Time-off programs
- Medical coverage
- Dental coverage
- Vision coverage
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k) plan
- Employee stock purchase program
- Incentive compensation may be offered for certain roles
- Equity may be offered for certain roles
- Benefits may be offered for certain roles
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