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Staples Promotional Products
Staples Promotional Products
1,001 – 5,000 Employees
eCommerceMarketingRetail
Staples Promotional Products helps businesses strengthen their brand presence through customized merchandise and promotional products. Its catalog includes branded apparel, drinkware, electronics, bags, office essentials, and other items designed for marketing campaigns, customer engagement, and everyday business use. The company also offers 24-hour production for urgent orders, with a focus on product quality, upfront pricing, and dependable service for organizations seeking tailored promotional solutions.
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Senior Strategic Account Manager, Furniture (Remote, Massachusetts)

Shape national furniture sales strategy, negotiate agreements, and drive profitable growth for Staples Promotional Products. Manage major healthcare network accounts with approximately $50 million in annual sales responsibility.

USUnited StatesMAMassachusettsRemoteFull-timeSeniorLeadEnglish RequiredAccount ManagerSales

Description

  • Drive furniture sales growth and profitability across assigned U.S. group purchasing organizations, integrated delivery networks, and consortiums.
  • Build and sustain relationships with senior customer leaders and national agreement partners.
  • Create annual business plans to expand accounts, strengthen partnerships, and improve profitability.
  • Negotiate furniture contracts, amendments, renewals, pricing, and service terms.
  • Assess pricing specifications and contract requirements for compliance and operating profit opportunities.
  • Work with business development, account management, sales, legal, pricing, and other teams on deal strategy, RFPs and RFIs, legal agreements, and customer program reviews.
  • Coordinate reporting for integrated delivery network and consortium sales, covering contract compliance, rebates, and pricing requirements.
  • Coach Business Development and Account Executive teams on consortium programs and growth approaches.
  • Turn customer feedback, business trends, and market insights into furniture sales strategies.
  • Help develop plans to win new customers and grow profitable sales with existing customers.
  • Oversee approximately $50 million in annual sales responsibility.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • At least 8 years of experience managing large, complex customer accounts.
  • Experience negotiating customer pricing, contracts, renewals, amendments, or service agreements.
  • Ability to use business and financial analysis to guide evidence-based sales or pricing decisions.
  • Experience creating account plans or sales strategies centered on growth and profitability.
  • Experience presenting recommendations to senior customer or business leaders.
  • Furniture sales or contract furniture industry experience preferred.
  • Experience with group purchasing organizations, integrated delivery networks, consortiums, or other large national customer agreements preferred.
  • Experience supporting healthcare customers and familiarity with healthcare terminology preferred.
  • Experience with supply chains and multiple product or service lines preferred.
  • Experience leading a program, project, or cross-functional initiative without direct people management preferred.
  • Executive-level communication and presentation skills, both virtually and in person.
  • Consultative negotiation approach that balances customer needs with profitable outcomes.
  • Strong business, financial, operational, and technology acumen.
  • Ability to work independently with limited day-to-day supervision.
  • Staples is an Equal Opportunity Employer.

Benefits

  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible paid time off: 22 days.
  • Seven observed paid holidays.
  • Online and retail discounts.
  • Company-matched 401(k).
  • Physical and mental wellness programs.

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