Keyfactor
Keyfactor
Keyfactor develops identity-first security solutions centered on Public Key Infrastructure (PKI), digital certificates, and cryptographic keys. Its platform helps enterprises and connected devices manage certificate lifecycles, automate PKI operations, secure software releases through code signing, and establish trusted IoT identities. The company serves security needs across automotive, healthcare, telecommunications, and industrial IoT environments, while helping organizations modernize cryptographic infrastructure and prepare for emerging challenges such as post-quantum cryptography.

Senior Forward Deployed Engineer at Keyfactor - United Kingdom Remote

Lead complex customer solution design and deployments for Keyfactor’s cryptographic identity platform. Advise customers, resolve deployment challenges, and turn field insights into scalable product improvements.

Description

  • Own the technical design and delivery of complex customer solutions and deployments
  • Evaluate feasibility, architecture, risks, dependencies, and integration needs across customer environments
  • Diagnose and resolve complex technical and deployment issues in partnership with Product and Engineering
  • Act as a senior technical resource and escalation point for challenging customer engagements
  • Create and improve reusable reference architectures, integration patterns, tools, and technical practices
  • Spot recurring field challenges and work with Product, Engineering, and delivery teams on scalable solutions
  • Convert customer needs and field feedback into actionable product input and technical recommendations
  • Guide customers from late-stage presales through implementation and production deployment
  • Build trusted technical relationships with customers and cross-functional stakeholders
  • Mentor FDEs and other technical team members through hands-on guidance
  • Help improve deployment consistency, scalability, and customer time-to-value
  • Partner with Professional Services, Sales Engineering, Product, and Engineering to strengthen the customer experience
  • Travel approximately 25%

Requirements

  • Substantial experience designing and deploying enterprise security, cloud, infrastructure, or SaaS solutions in complex customer environments
  • Advanced knowledge of enterprise integrations, APIs, distributed systems, networking, identity, security, and cloud technologies
  • A track record of independently diagnosing and resolving complex, ambiguous technical problems
  • Experience spanning solution architecture, presales, implementation, and production deployment
  • Background creating or supporting reusable technical architectures, integration patterns, tools, or best practices
  • Strong customer communication skills and the ability to explain complex technical subjects to technical and non-technical audiences
  • Ability to collaborate with and influence Product, Engineering, and other cross-functional teams without formal authority
  • Comfort working autonomously while managing several complex customer engagements
  • Experience mentoring or technically guiding other practitioners
  • Willingness to fulfill the role’s stated requirement of approximately 25% travel

Benefits

  • Second Fridays, a company-wide day off on the second Friday of each month except November and December due to the holiday schedule, subject to change
  • Comprehensive benefits coverage globally
  • Paid parental leave structured according to regional and government requirements
  • Comprehensive adoption and fertility support
  • Competitive time off globally
  • Wellbeing resources
  • Wellness allowance
  • Free mindfulness app membership
  • Wellness Wednesdays
  • Global Volunteer Day
  • Company matching for nonprofit contributions
  • Three paid volunteer days
  • Monthly talent development and cross-functional meetings supporting professional growth
  • Regular All Hands meetings followed by group gatherings
  • Opportunities for personal and professional growth
  • An entrepreneurial environment that balances autonomy with structure

Related Jobs