Atmosera
Atmosera
Atmosera is a cloud transformation services provider focused on Microsoft Azure. Its team helps organizations adopt, secure, and improve Azure environments through managed cloud services, cybersecurity, technical training, and modernization work. Atmosera’s expertise includes Azure migration, application development, DevOps, data modernization, and cloud security, supporting businesses as they build and operate more capable technology environments.

Senior Azure Cloud Engineer - Mexico Remote

Senior Azure Cloud Engineer supporting managed cloud services for Atmosera in a remote Mexico role. The position focuses on infrastructure troubleshooting, automation, client guidance, and continuous improvement of service delivery.

Description

  • Resolve escalated cloud infrastructure and managed-services incidents with expert technical support
  • Investigate complex technical issues, determine root causes, and implement effective resolutions
  • Monitor cloud environments proactively to detect and address issues before they affect clients
  • Create and maintain technical documentation, knowledge-base content, and operational runbooks
  • Help design, implement, and maintain complex cloud environments for clients
  • Build automated processes for cloud deployment, monitoring, and ongoing maintenance
  • Support security audits and maintain compliance with FedRAMP, IRS 1075, NIST 800, CIS Benchmarks, PCI-DSS, HIPAA/HITECH, SOC 1, SOC 2, and established security practices
  • Engage clients to understand their needs and provide appropriate technical direction
  • Develop trusted-advisor relationships with key client stakeholders
  • Coordinate with client success and internal teams to deliver services smoothly
  • Keep current with evolving cloud technologies and industry trends
  • Recommend improvements to service offerings and operational processes
  • Coach and train other team members

Requirements

  • At least five years of hands-on Azure experience in production environments
  • In-depth knowledge of cloud infrastructure, including compute, storage, networking, databases, and security
  • Practical experience with container platforms such as Docker and Kubernetes
  • Working knowledge of DevOps principles and practices
  • Experience using Terraform, Ansible, Azure DevOps, or similar cloud automation tools
  • Proficiency in scripting with PowerShell, Python, or comparable languages
  • Demonstrated ability to investigate and resolve complex technical issues
  • Strong knowledge of ITIL processes and best practices
  • Experience with cloud monitoring and logging tools
  • Able to independently develop solutions while serving as the final escalation point in a 24/7/52 support environment, with vendor escalation when required
  • Able to communicate effectively with clients about both positive and difficult developments
  • Excellent written and verbal communication skills
  • Able to explain technical subjects to both technical and non-technical audiences
  • Strong interpersonal and collaborative abilities
  • Capability to manage technical projects
  • Available to support all US time zones and provide after-hours coverage when needed
  • Bachelor’s degree in computer science, engineering, or a related discipline, or equivalent experience
  • Azure Architect (AZ-305) certification plus other Azure infrastructure certifications
  • At least seven years of experience in cloud engineering or a related discipline
  • Strong grasp of cloud computing concepts and technologies
  • Demonstrated success designing, implementing, and supporting cloud environments
  • Excellent troubleshooting and problem-solving abilities
  • Strong communication and relationship-building skills
  • Able to work effectively both independently and within a team
  • Commitment to continuous learning and staying current with cloud technology

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