ANZ is a major banking and financial services group serving customers across Australia and New Zealand. With more than 50,000 employees and headquarters in Melbourne, the organization provides retail, private, commercial, and institutional banking alongside wealth management and fintech-related services. Drawing on more than 180 years of history, ANZ works to support individuals, businesses, and communities while contributing to a more balanced and sustainable economy.
Senior Analyst, Country Enablement at ANZ - Ho Chi Minh City
Support ANZ Vietnam’s CEO office through management information, governance, executive administration, and country operations. Coordinate analytics, risk and compliance activities, strategic projects, and stakeholder engagement.
Description
- Support the ANZ Vietnam CEO with administrative and operational responsibilities
- Contribute to country operating model reviews
- Develop and monitor country management information, including cross-border referrals, business drivers, financial results, and target performance
- Oversee executive travel, accommodation, expenses, supplier payments, and event logistics
- Coordinate performance analysis and business insights while resolving issues with metric providers
- Support the three-year Strategic Plan and track follow-up actions with business units
- Lead projects assigned by the CEO
- Maintain accurate data in ANZ reporting systems and mapping processes
- Partner with Relationship Managers on credit growth forecasts
- Coordinate executive directives with relevant individuals and business units
- Oversee and coordinate projects that affect Vietnam
- Manage daily CEO office administration, including correspondence, presentations, reports, filing, and call screening
- Improve the efficiency and coordination of office activities
- Provide central coordination and help desk support for administrative and operational services
- Assist with preparing and analyzing business information and data
- Coordinate activities and procedures required by Vietnamese law for a locally incorporated entity
- Monitor compliance with group, divisional, process, policy, and procedural requirements in Vietnam
- Partner with Risk and Compliance to investigate issues, develop solutions, and coordinate remediation
- Advise and work with Vietnam business unit heads to support target achievement
- Support recruitment, onboarding, staff setup, and performance review coordination
- Work with regional and divisional stakeholders on queries, information requests, and projects
- Protect confidential information and ensure travel arrangements follow company policy
- Uphold bank values, business principles, compliance standards, regulatory obligations, governance requirements, policies, and local laws
- Support audits, regulator visits, investigations, audit action tracking, and non-financial risk improvement initiatives
Requirements
- Demonstrated experience in secretarial or personal assistant work
- Excellent communication skills, including stakeholder communication, minute-taking, and accurate information sharing
- High attention to detail with the ability to prioritize competing responsibilities
- Professional approach to managing changing priorities and conflicting demands
- Ability to develop strong, transparent, and collaborative working relationships
- Proactive mindset with initiative in resolving issues
- Administrative experience in a fast-paced workplace
- Proficiency with Microsoft Office applications
- Relevant business qualification and professional experience
- Experience with management information, project management, and business planning
- Strong collaboration and influencing capabilities
- Resilience and the ability to operate effectively amid ambiguity and pressure
- Strong verbal and written communication, customer focus, and problem-solving abilities
- Experience in a large international financial institution
- Understanding of credit matters and proven negotiation ability
- Ability to work independently and collaborate with remote teams
Benefits
- Opportunities to explore new work, develop skills, and progress professionally
- Opportunities to deepen technical expertise and build a career