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HighLevel is a SaaS company that develops an all-in-one marketing and sales platform for businesses and marketers. Its software brings together lead capture, appointment scheduling, pipeline management, websites, funnels, landing pages, and automated follow-up through phone, SMS, email, and social channels. HighLevel also provides API integrations, membership and course-management tools, and white-label options that let businesses offer the platform under their own brand. For job seekers, the company’s profile reflects work centered on building and supporting a broad business-automation product used across consulting, logistics, and other service-oriented organizations.
Senior Affiliate Programs Manager - HighLevel (Remote, US)
Lead HighLevel’s affiliate growth strategy, compliance programs, events, and partner engagement across a global affiliate network. Manage a multidisciplinary team while scaling high-performing partnerships and repeatable program systems.
Description
- Lead and develop a multidisciplinary team across affiliate events, community, marketing, creative, operations, and compliance
- Manage affiliate activation and engagement metrics, including participation, event reach, asset reach, and engagement scores
- Provide weekly reporting on achievements, risks, and support needs while improving underperforming programs
- Build and manage the annual schedule of affiliate events, activation initiatives, promotions, and campaigns
- Evaluate program performance, improve initiatives, and deliver actionable insights to leadership
- Maintain the affiliate asset library, including creative materials, landing pages, training resources, and promotional copy
- Direct affiliate recognition efforts, including awards, Commander experiences, and Summit activities
- Represent HighLevel in face-to-face affiliate engagements
- Manage affiliate compliance through policy enforcement, content reviews, violation resolution, and sensitive partner discussions
- Partner with Business Development, Product Marketing, Events, Enablement, Legal, Finance, Accounts Payable, RevOps, and other internal teams
- Expand the affiliate program, broaden the partner base, and develop scalable playbooks and operating systems
Requirements
- Demonstrated success building and operating partner, affiliate, creator, or community programs serving thousands of partners with measurable activation and engagement results
- Proven experience hiring, onboarding, coaching, and holding a multidisciplinary team accountable
- Experience managing events from planning through execution, including budgets, vendors, and post-event analysis
- Background delivering partner promotions, campaigns, and content or asset initiatives
- Working knowledge of affiliate compliance and FTC endorsement requirements, including policies, controls, and audit records
- Experience resolving policy violations and escalations involving high-profile or highly engaged partners
- Strong analytical capability, including KPI design, performance reporting, and engagement or cohort analysis
- Highly organized approach to creating repeatable processes and clear documentation
- Excellent written and verbal communication skills
- Ability to operate effectively in a rapidly changing, high-growth environment
- Availability to travel approximately two to three times per quarter
- At least eight years of experience in affiliate, partner, channel, creator or influencer, community, or partner marketing programs, preferably in SaaS
- At least three years of direct people-management experience leading a cross-functional team
- Experience managing KPIs and budgets for a partner or affiliate network numbering in the thousands
- Preferred: familiarity with affiliate platforms such as FirstPromoter or Tipalti, CRM systems, and BI tools such as Tableau
- Preferred: experience in marketing agencies, SMB SaaS, or creator-economy environments
- Preferred: direct experience with FTC endorsement guidance, affiliate compliance programs, or SOX-style controls and audits
- Preferred: experience organizing large in-person events or conferences
- Preferred: experience supporting international partner markets
Benefits
- Work within a global, remote-first organization
- Collaborate with colleagues distributed across more than 10 countries
- Travel for affiliate events and important partner meetings approximately two to three times per quarter
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