MERGE
MERGE
MERGE is a marketing and technology company that combines storytelling, creative strategy, technology innovation, performance marketing, and data to help organizations build stronger connections with their audiences. Its work spans healthcare, financial technology, and consumer services, with solutions designed to support health, wealth, and happiness while contributing to sustainable client growth. MERGE brings together creative, technical, and data-focused expertise and develops long-term partnerships around measurable business outcomes.

Senior Account Director – Life Sciences Marketing (Raleigh Hybrid)

Senior Account Director leading Life Sciences marketing accounts at MERGE, a health and wellness marketing technology agency. Oversees client strategy, account growth, integrated campaigns, and team development.

Description

  • Lead the full account management function
  • Guide and motivate daily collaboration between account teams and clients
  • Build strong relationships with current and prospective clients
  • Contribute strategic thinking and hands-on execution
  • Move tactical projects through the agency while meeting scope and deadlines
  • Strengthen enduring partnerships between client and agency teams
  • Translate business, customer, and market insights into strategies and marketing programs across traditional and digital Life Sciences and Pharma channels, including Media, Analytics, and MarTech
  • Align agency capabilities with client expectations
  • Keep client teams informed on progress, creative work, and deliverables to support on-strategy, on-time, and on-budget delivery
  • Advise clients on strategy, ideas, trends, and thought leadership
  • Approve internal materials prepared for client reporting
  • Expand accounts by identifying client needs, opportunities, and solutions
  • Protect the financial health of assigned accounts
  • Collaborate with internal teams to develop strategic creative solutions
  • Engage senior leaders from other departments when appropriate
  • Lead and develop a team as a mentor and trusted advisor
  • Stay current on MERGE solutions and resources and convert relevant opportunities into action

Requirements

  • Bachelor’s degree or comparable professional experience
  • 8–10 years of account management experience in an advertising agency or similar environment across traditional and digital channels
  • Experience in Life Sciences, including MedTech, devices, or Pharma, with knowledge of the MLR process
  • Experience working with healthcare professionals is required
  • Direct-to-consumer experience is a plus
  • Strong capabilities in strategic ideation, tactical activation, and financial management
  • Understanding of media objectives and experience across media channels, targeting and audience strategy, KPIs, and measurement
  • Ability to collaborate across media and analytics teams
  • Excellent professional communication and presentation skills
  • Advanced client relationship management skills
  • Strong client commitment, attention to detail, and problem-solving ability
  • Experience managing at least one direct report
  • US employment authorization that does not require current or future visa sponsorship

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Lifestyle Spending Account
  • Employer-paid life and disability insurance
  • Flexible time off and holidays
  • Additional benefits and rewards

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