Moen
Moen
Moen develops and sells kitchen and bathroom plumbing products for homeowners, contractors, and other professionals. Its range includes faucets, sinks, shower systems, toilets, disposals, water filtration products, and connected devices for water monitoring and shutoff. Moen reaches customers through retail, professional, and eCommerce channels, while also supporting product installation, replacement parts, and warranty needs. For job seekers, the company’s work spans plumbing hardware, manufacturing, construction-related products, retail operations, and smart-home water technology.

Remote Inside Sales Representative – Arizona

Guide homeowners through choosing SpringWell water filtration systems, from inbound inquiry to purchase. Manage consultative sales conversations, customer education, follow-ups, and CRM pipeline activity.

Description

  • Connect with inbound prospects by phone, chat, email, and planned follow-ups.
  • Manage sales from initial contact through close for standard and moderately complex system setups.
  • Ask targeted questions to understand customers’ water quality needs.
  • Explain water test results and technical information in clear, accessible terms.
  • Introduce SpringWell products and recommend appropriate system configurations.
  • Move prospective customers through each sales stage toward a purchase.
  • Address questions about pricing, installation, and how products differ.
  • Keep CRM records, call notes, follow-ups, and pipeline details up to date.
  • Develop knowledge of system features, installation considerations, and competing options.
  • Refer advanced technical questions when needed while building the ability to resolve more issues independently.
  • Achieve or surpass revenue and productivity goals.
  • Spot suitable opportunities to expand purchases within approved product configurations.
  • Share common customer questions, concerns, and objections with colleagues and the marketing and product teams.

Requirements

  • At least two years of inside sales experience with a record of achieving results.
  • Ability to independently guide a complete sales cycle from qualification through closing.
  • Strong consultative discovery and objection-handling skills.
  • Experience selling considered purchases or consultative solutions rather than purely transactional products.
  • Ability to handle a high volume of inbound leads while maintaining disciplined conversion practices.
  • Proficiency with CRM tools for pipeline management, follow-up, and forecasting.
  • Preferred: Experience selling water treatment, home services, or technical home improvement systems such as HVAC or solar.
  • Preferred: Strong knowledge of residential water quality concerns and installation requirements.

Benefits

  • Annual bonus tied to company and individual performance, or a sales incentive plan based on the role.
  • Comprehensive health plan options.
  • Competitive 401(k) program with a company contribution.
  • Discounts on company products.
  • Flexible time off.
  • Adoption benefits.
  • Employee Resource Groups.
  • Reasonable accommodations for employees with disabilities.

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