Alliant Insurance Services
Alliant Insurance Services
Alliant Insurance Services is a national insurance brokerage and risk-management firm serving commercial organizations with property and casualty coverage, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and specialized risk solutions. Its expertise spans sectors including agribusiness, aviation, construction, cyber, energy, healthcare, real estate and hospitality, and transportation. In addition to traditional brokerage, Alliant provides benefits consulting and human capital services, acting as a broad-based advisor for organizations managing complex insurance and workforce needs.

Remote Energy Insurance Account Manager in Massachusetts

Manage renewals, policies, claims, billing, and daily account service for energy-sector insurance clients. Support accurate coverage, client retention, and account coordination in a remote, full-time role.

Description

  • Launch renewals for existing clients and discuss renewal strategies with the manager or account lead.
  • Analyze current exposures and compare them while following marketing procedures for renewals and new business.
  • Prepare reports and verify quotes and coverage details for accuracy.
  • Review policies for accuracy and examine client contracts.
  • Prepare client coverage summaries and schedules.
  • Mentor staff and provide technical guidance on client needs and procedural questions.
  • Support claims by submitting claims, following up, and maintaining communication throughout the process.
  • Escalate relevant client-retention information to the manager or team leader.
  • Meet with clients as required or directed.
  • Review client accounting records, answer billing questions, correct discrepancies, and pursue receivable collections with clients.
  • Collect fees, reconcile accounts, and resolve outstanding balances within 90 days of invoicing.
  • Handle daily account service, including policies, endorsements, invoices, certificates of insurance, premium breakdowns, policy changes and forms, coverage comparisons, loss analysis, and coverage questions.
  • Keep agency management system records complete and accurate.
  • Follow company policies, procedures, and applicable laws in performing assigned duties.
  • Complete additional duties as assigned.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • At least four years of related professional experience.
  • Current insurance license.
  • Ability to complete continuing education requirements for license renewal.
  • Thorough knowledge of insurance.
  • Strong verbal and written communication skills.
  • Effective leadership, problem-solving, and time-management skills.
  • Ability to collaborate effectively and promote teamwork.
  • Ability to prioritize multiple projects and deadlines.
  • Proficiency with Microsoft Office Suite.

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