O
Offshore 24/7
51 – 200 Employees
B2BRecruitment

Offshore 24/7 is an Australian-focused offshore staffing and recruitment provider that helps businesses build dedicated remote teams in the Philippines. It places professionals in roles including virtual assistance, bookkeeping, paralegal work, IT, engineering, and customer support, serving Australian SMEs and enterprises across multiple industries.

The company offers a managed staffing model covering candidate vetting, onboarding, HR, payroll, and ongoing team support. Its operations connect Australian clients with Philippines-based professionals, supported by offices in Melbourne and Clark Freeport Zone. Offshore 24/7 is relevant to businesses hiring remote talent while seeking local coordination and support throughout the engagement.

Remote Administrative Scheduling Coordinator (Philippines)

Coordinate electrician bookings and scheduling while managing phone and email communication with Australian property managers, tenants, and technicians. Support an established Australian electrical services business remotely from the Philippines.

Description

  • Communicate with Australian property managers, tenants, and technicians by phone and email
  • Schedule, reschedule, and coordinate electrician jobs across multiple properties
  • Track ETAs, delays, cancellations, and urgent schedule changes
  • Follow up on bookings, quotes, and job progress
  • Maintain accurate job notes, schedules, and records in the scheduling system
  • Send booking confirmations and appointment reminders
  • Handle daily administrative and coordination duties

Requirements

  • Demonstrated experience working with Australian clients, including direct phone communication; email- or chat-only experience does not meet this requirement
  • At least two years of recent experience in administration, scheduling, dispatch, or operations, including bookings, rescheduling, follow-ups, and customer updates
  • Strong, confident written and spoken English
  • Calm, professional, and organised when working under pressure
  • Comfort using CRM platforms, job scheduling software, and email
  • Reliable internet connection and a quiet home working environment
  • Experience supporting real estate or property management operations is advantageous
  • Experience scheduling tradespeople or technicians is advantageous
  • Experience preparing quotes and managing quote follow-ups is advantageous
  • Experience coordinating busy schedules with frequent changes is advantageous
  • Available to start immediately

Benefits

  • Fully work-from-home position
  • Permanent, full-time employment in the Philippines with Offshore 24/7
  • Company laptop and all equipment required for the role provided
  • HMO coverage starting on the first day
  • 20 days of paid leave annually, comprising 15 annual leave days and 5 sick leave days accruing from the first day
  • 13th-month pay
  • Government-mandated benefits
  • Annual salary and performance review
  • Comprehensive training and continued professional development
  • Regular staff events and team activities

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