Palo Alto Networks
Palo Alto Networks
Palo Alto Networks is a global cybersecurity company building AI-driven technologies for protecting enterprise networks, cloud workloads, endpoints, and applications. Its product portfolio spans next-generation firewalls, SASE and Prisma Cloud CNAPP solutions, and the Cortex security operations platform, including XDR, XSOAR, and XSIAM. Through these offerings, along with Unit 42 threat intelligence and incident response services, the company helps organizations secure AI deployments, streamline security operations, and address evolving threats across hybrid and multicloud environments.

Practice Architect, Capability Development - Palo Alto Networks Remote UK

Lead capability development and technical enablement for Palo Alto Networks’ Cortex and Cloud security portfolio. Coach consultants and strategic partners through training, assessments, and customer engagements.

Description

  • Lead capability strategy and enablement programs across the Cortex and Cloud portfolio
  • Create scalable initiatives that strengthen technical expertise, delivery consistency, consultant readiness, and COE methodology adoption
  • Prepare the organization for new products, AI capabilities, automation programs, and service offerings
  • Build capability roadmaps that reflect business priorities and customer requirements
  • Deliver technical sessions, workshops, labs, brown bags, deep dives, office hours, boot camps, and instructor-led training
  • Create role-specific enablement paths for consultants, architects, and delivery leads
  • Support consultant onboarding and ongoing professional development
  • Contribute to strategic customer engagements, pilot deployments, and new service launches
  • Coach consultants during customer work and support strategic partners through co-delivery
  • Evaluate partner capabilities, identify technical and delivery gaps, and serve as a technical advisor and escalation contact
  • Set capability benchmarks and readiness standards, evaluate competencies, and create improvement plans
  • Work with leaders on certification planning, technical growth, and career development
  • Track capability growth through assessments, certifications, delivery quality, and field performance
  • Create and maintain reusable workshops, labs, demonstrations, recordings, guides, knowledge articles, reference materials, and learning modules
  • Coordinate with Professional Services, Customer Success, Product Management, Engineering, Sales, Enablement, and strategic partners
  • Share field insights that shape capability priorities, service development, and product improvements

Requirements

  • Substantial experience delivering enterprise security solutions in a Professional Services environment
  • Advanced knowledge of Cortex technologies, including XSIAM, XSOAR, and Cortex XDR, and/or Cortex and Prisma Cloud
  • A record of mentoring, coaching, and developing technical professionals
  • Experience creating and delivering technical learning programs, workshops, labs, or capability development initiatives
  • Strong customer-facing consulting experience, including coaching teams through real-world engagements
  • Excellent communication, facilitation, presentation, and influencing abilities
  • Ability to collaborate across cross-functional organizations without direct authority
  • Experience working with Professional Services, Customer Success, Product Management, Engineering, Sales, and partner organizations
  • Applicants must not require employer-sponsored work visa or immigration sponsorship

Benefits

  • Reasonable accommodations are available to qualified individuals with disabilities
  • Equal opportunity employment
  • Applicant information is handled confidentially in accordance with EEO guidelines

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