Artemys
Artemys
501 – 1,000 Employees
ConsultingCybersecurityLogistics
Artemys is a French IT services and consulting group supporting enterprise clients through infrastructure, cloud and DevOps, managed services, Microsoft modern workplace and business applications, cybersecurity, BI and Big Data, IT staffing, and digital transformation. The group works through multiple regional entities and combines training and industrial IT expertise with Microsoft partnership capabilities to deliver tailored B2B technology projects and ongoing managed operations.

N1 IT Support Technician - Caen Hybrid Contract

Join Artemys as a hybrid N1 IT Support Technician in Caen, handling user incidents, IT equipment, and technical documentation. The role focuses on first-line support across workplace devices and systems.

Description

  • Resolve and track Level 1 workstation incidents
  • Process user support requests and provide timely follow-up
  • Install and configure PCs, monitors, smartphones, and other IT equipment
  • Create and maintain technical support documentation

Requirements

  • Previous experience in an N1 IT support role
  • Working knowledge of Windows 7, 8, and 10 environments
  • Knowledge of Android
  • Knowledge of Active Directory
  • Knowledge of TCP/IP networking
  • Knowledge of VoIP telephony (TOIP)
  • Familiarity with the GLPI Service Desk platform
  • Motivation, a positive attitude, and strong team spirit

Benefits

  • SWILE card covering meal vouchers, transport assistance, and employee benefits
  • Company health insurance
  • Company profit-sharing program
  • Support from the human resources team
  • Close management support using an Agile approach
  • After-work social events
  • Technology meetups
  • Welcome events
  • Sports activities
  • Gaming evenings

Related Jobs

Correlation One

Learning Designer, Data and AI Training

Correlation One
51 – 200 Employees
H1B Visa Sponsor

Design evidence-based data and AI training for Correlation One’s workforce development programs, creating curricula, exercises, and reusable learning resources for enterprise clients.

Open