Artemys
Artemys
Artemys एक फ्रांसीसी आईटी सेवा और परामर्श समूह है, जो इंफ्रास्ट्रक्चर, क्लाउड और DevOps, प्रबंधित सेवाओं, Microsoft आधुनिक कार्यस्थल और व्यावसायिक अनुप्रयोगों, साइबर सुरक्षा, BI और बिग डेटा, आईटी स्टाफिंग तथा डिजिटल परिवर्तन के माध्यम से उद्यम ग्राहकों को सहयोग प्रदान करता है। यह समूह कई क्षेत्रीय संस्थाओं के माध्यम से काम करता है और प्रशिक्षण तथा औद्योगिक आईटी विशेषज्ञता को Microsoft की साझेदारी क्षमताओं के साथ जोड़कर अनुकूलित B2B प्रौद्योगिकी परियोजनाएँ और निरंतर प्रबंधित संचालन प्रदान करता है।

N1 IT Support Technician - Caen Hybrid Contract

Join Artemys as a hybrid N1 IT Support Technician in Caen, handling user incidents, IT equipment, and technical documentation. The role focuses on first-line support across workplace devices and systems.

विवरण

  • Resolve and track Level 1 workstation incidents
  • Process user support requests and provide timely follow-up
  • Install and configure PCs, monitors, smartphones, and other IT equipment
  • Create and maintain technical support documentation

आवश्यकताएँ

  • Previous experience in an N1 IT support role
  • Working knowledge of Windows 7, 8, and 10 environments
  • Knowledge of Android
  • Knowledge of Active Directory
  • Knowledge of TCP/IP networking
  • Knowledge of VoIP telephony (TOIP)
  • Familiarity with the GLPI Service Desk platform
  • Motivation, a positive attitude, and strong team spirit

लाभ

  • SWILE card covering meal vouchers, transport assistance, and employee benefits
  • Company health insurance
  • Company profit-sharing program
  • Support from the human resources team
  • Close management support using an Agile approach
  • After-work social events
  • Technology meetups
  • Welcome events
  • Sports activities
  • Gaming evenings

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