Allegion
Allegion
Allegion develops security products and solutions centered on doors and the spaces around them. Its portfolio spans mechanical locks, electronic access systems, and biometric technologies, combining established hardware with connected innovations to help organizations manage access and protect people and property. With work spanning manufacturing, security, and hardware, Allegion brings together teams focused on making everyday security more practical, integrated, and dependable.

Lead Site Reliability Engineer

Lead reliability architecture, SLO practices, and automation for Allegion’s security products. Guide incident response, observability, and engineering standards across teams.

Description

  • Establish SLO, SLI, error budget, RPO, MTTA, and MTTR practices across product lines.
  • Plan capacity and shape reliability architecture for production systems.
  • Act as the SRE technical lead on cross-functional projects.
  • Assess reliability tools and automation frameworks.
  • Lead responses to complex, high-impact incidents and conduct blameless postmortems.
  • Reduce operational toil through automation and strengthen the reliability culture.
  • Develop SLO frameworks, observability pipelines, and incident management practices.
  • Take ownership of critical and highly complex services’ reliability.
  • Provide technical direction for medium- and high-complexity reliability initiatives.
  • Lead reliability reviews across teams and shape organization-wide SRE standards.
  • Promote reusable reliability tools and automation.
  • Coach senior and mid-level SREs.
  • Promote AI-first approaches to reduce repetitive operational work.
  • Apply enterprise security policies and standards.
  • Represent SRE in cross-functional forums and connect reliability outcomes to business impact.
  • Track developments in reliability, observability, and automation, and recommend relevant technologies.

Requirements

  • Degree in computer science, networking, or a related IT field, or equivalent practical experience.
  • At least eight years of combined software or IT experience, including five or more years in Site Reliability Engineering, DevOps, or systems reliability.
  • Experience owning SLI and SLO design, error budget policies, and capacity planning across multiple services or products.
  • Experience leading incident response and blameless postmortems for high-complexity or high-impact incidents.
  • Practical experience with AWS or Azure and Kubernetes, EKS, or AKS.
  • Experience with infrastructure-as-code tools such as Terraform, CloudFormation, or Bicep/ARM.
  • Experience with CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, Jenkins, or GitLab.
  • Strong scripting and automation skills with Python, Go, Bash, or similar languages.
  • Experience with observability and monitoring platforms.
  • Understanding of networking, TLS and encryption, REST APIs, firewalls, and load balancers or reverse proxies.
  • Ability to assess reliability and automation tools for maturity, scalability, and cost.
  • Ability to mentor others and influence engineering practices without direct management authority.
  • Excellent written, verbal, and presentation skills.
  • Experience working with and leading remote or distributed teams.
  • Strong interest in SRE, Agile, and security practices.
  • Legal authorization to work in the United States; employment visa sponsorship is not intended.
  • Preferred, but not required: experience with ML model serving or observability, SOC 2 or similar compliance and audit processes, Ansible, and performance or load-testing environments.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with a 6% company match and immediate vesting.
  • Tuition reimbursement.
  • Unlimited paid time off.
  • Employee discounts through Perks at Work.
  • Community involvement and opportunities to give back.
  • CliftonStrengths assessment and coaching.
  • Eligibility for a bonus.
  • Investment in professional development.
  • Generous paid time off.
  • A culture that supports work-life balance.

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