Veralto is a global operating company whose businesses help protect water quality and maintain the safety, authenticity, and performance of products moving through essential supply chains. Its 13 operating companies work across more than 300 locations with a 16,000-person workforce, serving sectors connected to healthcare, food and beverage, logistics, water management, and product quality. Veralto’s teams develop and apply technologies for managing, treating, purifying, and safeguarding water, while also supporting the inspection and quality control of goods used in everyday life. The company offers a broad environment for professionals interested in mission-driven industrial, technical, and operational work, with opportunities shaped by its international network and focus on hands-on development.
Internal Contract Service Sales Administrator - Veralto, Prague Onsite
Veralto is hiring an Internal Contract Service Sales Administrator in Prague to support Hach with service renewals, contract data, and sales administration across Czechia and Slovakia.
Description
- Manage service and contract renewal administration independently across the Czech Republic and Slovakia
- Communicate with customers, monitor signed amendments, and coordinate resulting actions
- Assemble customer, equipment, pricing, timeline, and other materials for new service-contract proposals
- Maintain service-contract information in ServiceMax (SMAX), CRM, Salesforce, and other internal platforms
- Record, update, and close renewed contracts in internal systems
- Find customers without service agreements and coordinate follow-up with sales teams
- Review the installed base and contribute to service offerings including preventive maintenance, calibrations, and service programs
- Facilitate information sharing among service, sales, dispatch, customer support, finance, and other departments
- Advise internal teams on service codes and contract scope
- Assist the Service Dispatcher with large, non-standard, and complex contracts in ServiceMax
- Work with the Service Manager and other departments on exceptional cases, escalations, and information flow
Requirements
- Secondary education is required; studies in business, administration, commerce, technical services, or a related field are preferred
- Experience in administrative support, customer service, contract administration, order management, or service sales is advantageous
- Able to handle high data volumes, meet deadlines, verify accuracy, and organize multiple concurrent tasks
- Detail-oriented, dependable, self-directed, and consistent when managing contract records, reports, and internal systems
- Strong communicator who can work effectively with customers, sales representatives, service teams, dispatchers, and internal stakeholders
- Proficient in Microsoft Office, particularly Excel; familiarity with Salesforce, ServiceMax (SMAX), CRM, ERP, or comparable systems is beneficial
- Fluent Czech and working English are required for internal communication, documentation, and collaboration in an international environment
Benefits
- Structured onboarding, training, career coaching, and opportunities for professional development
- Employee benefits include meal vouchers, bonuses, five weeks of vacation, and professional and language training
- Additional local benefits include meal vouchers, bonuses, five weeks of annual leave, and professional and language courses